Stephanie Johnson

Experience

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  Redwood Consulting

  Feb 2012 - Feb 2012

  Work Experience

  Shadowed Account Executives and Account Managers. Drafted Press Releases, reports in support of company bid activity, and advice articles for web publication. Received positive feedback, particularly in regards to the flexibility of my writing style.

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  US-UK Fulbright Commission

  Sept 2012 - Sept 2014

  • Played an integral role in the organisation and running of the Commission's annual USA College Day fair. Main contact for hundreds of student and parent attendee queries prior to and for the duration of College Day. • Co-ordinated 30 student volunteers, 180 US university exhibitors and commercial exhibitors before and during the event.• 35 hours/week in summers before and after Master’s • Assisted with student selection for the programme, profiling US universities and drawing on my own experiences of studying in the US when talking with students. • Supported staff during UK and US based residential trips during both the pilot and second year of the US Programme by developing programme materials, evaluating application process and final selection statistics and criteria, communicating with applicants. • Advised UK and international students considering study in the US, predominantly at undergraduate level. Answered specific email, phone and in-person enquiries about host institutions, financial aid sources, admissions processes and visas. Drawing on own experience to develop materials and advise students.• Represented the Commission at outreach events, for example the UCAS fair. • 20 hours/week during Master’s programme

  • USA College Day Intern

    Sept 2013 - Sept 2014

  • Sutton Trust US Programme Team Leader

    Jun 2012 - Aug 2013

  • Student Advising and Events Intern

    Sept 2012 - Dec 2012
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  ACCENT Study Abroad

  May 2013 - Sept 2017

  • Promoted based on performance.• Plan and co-ordinate all aspects including orientation programme materials, cultural activities, pastoral care of tailored Study Abroad Programmes • Personally co-ordinate programmes that enable approximately 300 students annually from a portfolio of 12 university partners to undertake a summer, semester or year of academic and cultural programming in London and the South East.• Manage / oversee programme budget of approximately £1.25m annually • Attention to detail is critical in this role as programmes run concurrently• Over the two years in post, have been given increasing responsibility for example managing relationships with key stakeholders such as housing providers and a portfolio of programmes for students directly enrolled at universities in the South East of England• From Nov 2014 – Feb 2016, also acted as Budget Coordinator until this became a separate full-time position. Liaised with Directors in six European Centres to develop and monitor budgets for annually over 300 unique university programmes across four currencies. Improved quality control of new budgets and was trusted to price programme fees by analysing complex factors to maximize revenue. • First point of contact for a range of university partners and stakeholders. Raise awareness of the ACCENT brand for prospective programmes while maintaining relationships.• Manage book-keeping and budgeting for all London-based programmes in partnership with London Director and European Finance Manager.• Key member of Social Media Team which draws together ACCENT staff from 6 European cities and San Francisco Head Office. Track and report on progress of social media campaigns with specific focus on engagement.• Design, contribute and edit orientation brochure reaching 600+ participants per year; write for ACCENT e-newsletter, highlighting London academic and cultural activities to university partners and stakeholders. Show less • Promoted based on performance.• Co-ordinated and led student cultural and education visits, arranging all travel and logistics.• Served as the first point of contact for student enquiries concerning academic issues, living in London and student well-being to ensure a positive experience for students and high quality pastoral care.• Developed use of online course management to cover all academic courses after a trial period. Provided academic staff training in uploading course content, reading and assignments.• Researched evidence of compliance with prior year recommendations by the Quality Assurance Agency and compiled report in support.• Improved programme content using own initiative to secure additional lecture by London Wetlands Centre Press Officer for Environmental Communication students. Show less

  • Programs Coordinator

    Mar 2014 - Sept 2017

  • Assistant Program Coordinator

    Sept 2013 - Mar 2014

  • Student Services Assistant

    May 2013 - Aug 2013
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  Sutton Trust US Programme

  Sept 2013 - now

  Volunteer and student mentor

  Provide individual support to a student on the Sutton Trust US Programme who is applying to US universities for undergraduate study. Provide feedback on students’ university applications materials and preparation for their US university admissions interviews, through a mock interview.

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  SOAS University of London

  Sept 2017 - Aug 2019

  Online Learning Support Officer

  Administer and manage online masters degrees within School of Interdisciplinary Studies.Maintain key relationship with FCO’s Diplomatic Academy who sponsors regional cadre diplomatic stuff on specialised masters programmes.Provide student support and manage processes for approximately 500 students. First point of call for student queries from initial application through to graduation.Provide academic support to Programme Directors, Module conveners to develop new modules and then support these through university approval.Work closely with a variety of internal departments including finance to reconcile student fees and academic consultancy fees; registry to ensure data is correct, and IT to ensure new modules designs are supported and utilise the resources available. Show less

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  University of London

  Aug 2019 - now

  Principal point of contact between the programme director, the member institution, University of London Worldwide departments and other key stakeholdersWriting, managing and administering the regulatory framework of existing and developing programmeManaging and contributing to the annual monitoring for each programme, coordinating and facilitating actions arising from this exercise and reporting on outcomesCritically reviewing current processes to help ensure the quality and standards of programmesMaintaining oversight of public information for portfolio of programmes Show less

  • Senior Academic Services Manager

    Oct 2022 - now

  • Academic Services Manager

    Aug 2019 - Oct 2022