Katie O'Driscoll, MSc.

Experience

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  Bank of Ireland

  Sept 1995 - Sept 1998

  Banking Officer

  • Effectively manage the service environment of a branch• Secure cash management / ordering & remitting• Ensure the high standard implementation of divisional business strategies• Actively identify potential customers in order to introduce integrated services packages and other general banking products• Support the General Banking Manager and Branch Manager in developing, implementing and meeting the branch objectives• Make referrals on financial planning reviews and investment and insurance products to responsible staff Show less

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  Department of Education — Ireland

  Nov 2005 - Jun 2010

  Mainstream Primary Teacher

  Delivery of National Primary Schools Curriculum to all class levels from age 5 to 13 years.• Additional Needs Teaching, one-to-one teaching for children with special educational needs.• Certificate in Special/Additional Needs (FETEC Level 6)• Daily, weekly and monthly planning and documentation of Department of Education schemes.

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  The K Club

  Oct 2010 - Sept 2012

  Sales & Business Dev. Manager

  FIRSTLIGHT The K ClubDirect sales and development of innovative luxury fractional Private Residence Club in conjunction with The Kildare Hotel & Country Club• Design and implementation of PRC membership program• Design and implementation of sales plan and strategy monthly / annually• Development of agent and sales network and company profile internationally including planning and organising biweekly sales calls with agent network for planning and review• Direct and indirect Corporate and individual sales/client and Agent account management• Targeting potential corporate businesses from a range of local, regional, national & UK markets• Forging strong relationships with key clients to generate new and repeat business• Management of website and social media strategyhttp://www.kclub.ie/fractional-ownership-firstlight Show less

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  AJP Worldwide

  Sept 2012 - Aug 2014

  National Account Manager

  • Formulating and successfully implementing company business plan • Directing strategy towards the profitable growth and operation of the company • Developing strategic operating plans that reflect the longer-term objectives and priorities • Ensuring that the operating objectives and standards of performance are adhered to• Representing the company to major customers and professional associations• Researching and negotiating rates with new and existing product providers• Web site and social media strategy design, development and implementation• Sales & marketing campaign design and implementation including sales event planning and management • Identifying new sales opportunities within existing accounts through account manager relationship by up-selling and cross-selling Show less

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  Dublin Chamber

  Jan 2014 - Mar 2020

  Ambassador

  Dublin Chamber of Commerce represents the interests of all businesses in the Greater Dublin Area. As the leading business organisation, the Chamber assists networking within businesses, facilitates business growth and is instrumental in the driving forces behind the future shape of the Greater Dublin Area.As an Ambassador I act as a first point of contact for new members and assist them where possible.

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  Dragon Ltd

  Sept 2014 - Aug 2016

  Business Development Manager

  • Building market position by locating, developing, defining, negotiating, and closing business relationships• Cementing brand name and presence through active membership of fundamental business networks• Company business review and new business strategy development• Developing negotiating strategies and positions with the integration of new ventures with company strategies and operations• Closing new business deals by coordinating requirements and integrating contract requirements • Establishing and maintaining productive, professional relationships with key personnel in client accounts• Coordinating the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations• Leading solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel• Solution sourcing and client brief realisation• Client brief project management Show less

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  Hewlett Packard Enterprise

  Aug 2016 - now

  • Working closely with all business units creating a real and active partnership with operations and management. Providing 'real time' support, accross all BUs, a trusted adviser, adding value in decision-making, reflecting HPE Core Values.• Management of all Site-related activities across multiple stakeholders, especially during unprecedented times. • Design and implementation of local and corporate initiatives to build team member engagement and collaboration, the link between GLT & Employees• Design and implement pan- Ireland Cultural Strategy, building on the corporate initiatives. • Assisting EHS to manage compliance with Environment, Health & Safety regulations, corporate standards and HPE policy.• Working with the HPE Business Continuity Manager to establish and implement site preparedness and resiliency capability. Show less • Design, implementation and execution of the Business Solution as Project leader validating deliverables and team decision making.• Global Tendering - RFP/RFQ/RFT• Responsible for the effective implementation and/or transition to all relative teams within or between GEOs in a globally consistent manner• Manage virtual Solution Design Team to support original design as well as implementation or renewal resulting in significant change in relation model• Manage communication and collaboration between key stake holders and operational teams projects/solutions• Accountable for operational execution of Customer solutions implementation and handover• Ensure that all policies, procedures and schedules of authority are properly governed to support global consistency and operational excellence. Show less • Develop and Own customer relationship throughout customer lifecycle as the primary point of contact for Key Customers• Maintain linkage & relationship with Sales & Value Added Services• Responsible for effective deployment & implementation of customer's solution from end to end • Educate Delivery Team /Specialists on customer requirements seeking to create process improvements where possible • Responsible to drive and deliver work efforts required to support customer's relationship, across Geo/countries or other functions• Ownership of internal team target reporting and measurement• Monitor and track changes to solution design and maintain the customer profile• Manage customer escalations within a quick turnaround time to ensure satisfactory resolution• Seek opportunities to grow business• Prepare and run monthly & quarterly operational performance reviews with the Customer• Create and support improvement plans• Support Total Customer Experience Show less • Successfully oversaw the opening of 150 bank accounts for HPE across EMEA in 18 countries, ensuring strict compliance with 'Know Your Customer' (KYC), tax, and legal requirements.• Collaborated with internal stakeholders from Tax, Legal, Treasury, and Controllership departments, as well as external partners, to ensure that all necessary Constitutive documentation was delivered to each banking partner in a timely manner. This involved managing Legal & Operating signer changes and updates, as well as general bank account management resulting from recent business unit divestitures.• Managed internal audit bank account management review requests, meticulously validating data and ensuring full compliance across 600+ accounts in 38 countries.• Throughout the project, I maintained regular communication with various stakeholders, including VP and Senior Leaders, providing progress updates multiple times per week via various channels, such as meetings and statistical charts published through MSOffice. My 'right first time' approach ensured all deadlines were met, and the project was completed successfully. Show less

  • HPE Leixlip Site Leader

    May 2020 - now

  • Global Solution Architect HPEFS

    Aug 2019 - now

  • Customer Relationship Manager UK & Ireland HPE Financial Services

    Sept 2017 - Aug 2019

  • Business Analyst & PMO Hewlett Packard Enterprise

    Aug 2016 - Sept 2017
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  CWiT Ireland (Connecting Women in Technology)

  Jan 2018 - now

  Committee Member

  CWIT Objective is to Attract ,Retain, Inspire and Empower women in the Technology Industry. Representatives from member companies collaborate on a voluntary basis to present programs that deliver against these objectives.