
Jemima Paul
Customer Care Executive

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About me
Businesswoman at Amazon
Education

Justice Basheer Ahmed Sayeed College For Women
2000 - 2002Master of Science - MS Computer Science
Womens Christian College
1997 - 2000Bachelor of Science - BS Computer Science
Experience

Reliance Communication
Mar 2003 - Aug 2003Customer Care Executive
Birlasoft
Nov 2003 - May 2004Software Engineer• Implemented unit and integration tests to consistently deliver high quality features.• Identified areas of the application to be regression tested.• Created and monitored automated performance test scripts.

Tata Consultancy Services
Jun 2004 - Dec 2005Test Lead• Applied advanced proficiency in automated testing tools such as QuickTest Professional, AstraLoadTest, Test Director, Selenium, Appium, WebLoad and Perfectomobile.• Maintained quality-focused performance benchmarks when directing project resources.• Researched and adopted new technologies and tools to improve the team’s performance.• Created project manuals and technical documentation.

UTest
Sept 2016 - Apr 2020Software QA Engineer• Chosen as favorite tester by four clients, including Amazon and Tapcast.• Awarded “Most Valuable Tester” by Audible and Kidbox.• Ranked as Gold tester in Usability Testing.• Tested mobile and desktop web applications, mobile games and mobile apps on multiple operating systems, browsers and devices.• Stress-tested to uncover critical performance boundary conditions and database bottlenecks.• Reproduced hard-to-replicate critical defects in game builds; assisted in finding resolutions.• Interpreted client requirements and design specifications quickly and precisely to gain a full understanding of each software program. Show less

Amazon
Oct 2019 - nowBusinesswoman
Licenses & Certifications

Certified Software Testing Training
STC Technologies Pvt LtdOct 2003
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