Avani Shah

Experience

• 

  Thomson Reuters

  Oct 2007 - Jun 2019

   Full management responsibility for a diverse team of as many as 15 to 18 associates Performance management including staffing decisions (including hiring and terminations as appropriate), goal setting, development planning, performance evaluations, performance improvement, motivation and recognition Regular scheduled 1:1s, documentation of 1:1 session, performance plans, and informal meetings with the team members Assist manager in tracking team performance Monitoring performance and providing feedback for development Recruit new hires for the team by interviewing candidates On boarding new hires to the team Manage team productivity and quality  Conducting quarterly, midyear and annual reviews for team members Handle change management for the team members and equip them to face new situations Manage cross location team handling time sensitive tasks Device tailor-made programs to develop communication skills of the team  Manage the weekly roll out for The Financial Times publication Conduct team building exercises for the team Report and summarize location performance to stake holders across the board Handle and management global level process remodeling projects with providing recommendations based on data study Managing contractors hired for specific projects along with full time employees in the team Career development of the senior analysts in the team Handling and managing internal and external client queries Show less  Supervise team efforts and allocate resources responsible for completion of projects Motivate, train and mentor New Hires on process related tasks  Developed a Training Modules  Manage workflow during short staffing Handle Customer Queries  Run SQL queries to generate reports Suggested ideas to improve quality scores Developed Excel based tools for the analysts to improve accuracy of calculated data Completed a Green Belt Six Sigma Project on Quality project Was an integral part of the New UI testing and suggested a lot of enhancements Handling Interviews for first level of screening for candidates shortlisted via written test for the team Worked on data automation projects Contributed towards database logical quality checks  Developed FLASH – a time sensitive process Training and mentoring of new hires for the FLASH project Developed the workflow design and process module Kicked off the project live Continuous monitoring of the team performance and handling of any upcoming issues Updating stake holders on the team performance Handled the team completely including admin work Was awarded the Hall of Fame for Q1 2015 Show less  Sourcing, research, analyzing and processing mergers & acquisitions data  Liaise globally across locations by responding to internal queries  Allocation of daily tasks to the team in order to manage workflow Train analysts and new hires  Mentored a number of analysts during and post integration of database Single handedly managed projects for Private Equity data Handled Quality Checks for data entered by new hires Contributed towards process improvement ideas Contributed towards the making of Private Equity Cheat Sheet to be used by all location globally Have been coordinating a lot of fun activities for the team Show less

  • Team Lead

    Jan 2016 - Jun 2019

  • Senior Content Analyst

    Jun 2011 - Jun 2019

  • Content Analyst

    Oct 2007 - May 2011
• 

  LSEG (London Stock Exchange Group)

  Jan 2016 - now

  Team Lead

   Full management responsibility for a diverse team of as many as 15 to 18 associates Performance management including staffing decisions (including hiring and terminations as appropriate), goal setting, development planning, performance evaluations, performance improvement, motivation and recognition Regular scheduled 1:1s, documentation of 1:1 session, performance plans, and informal meetings with the team members Assist manager in tracking team performance Monitoring performance and providing feedback for development Recruit new hires for the team by interviewing candidates On boarding new hires to the team Manage team productivity and quality Conducting quarterly, midyear and annual reviews for team members Handle change management for the team members and equip them to face new situations Manage cross location team handling time sensitive tasks Device tailor-made programs to develop communication skills of the team Manage the weekly roll out for The Financial Times publication Conduct team building exercises for the team Report and summarize location performance to stake holders across the board Handle and management global level process remodeling projects with providing recommendations based on data study Managing contractors hired for specific projects along with full time employees in the team Career development of the senior analysts in the team Handling and managing internal and external client queries Show less

• 

  LSEG Data & Analytics

  Jun 2019 - now

  Team Lead

   Full management responsibility for a diverse team of as many as 15 to 18 associates Performance management including staffing decisions (including hiring and terminations as appropriate), goal setting, development planning, performance evaluations, performance improvement, motivation and recognition Regular scheduled 1:1s, documentation of 1:1 session, performance plans, and informal meetings with the team members Assist manager in tracking team performance Monitoring performance and providing feedback for development Recruit new hires for the team by interviewing candidates On boarding new hires to the team Manage team productivity and quality Conducting quarterly, midyear and annual reviews for team members Handle change management for the team members and equip them to face new situations Manage cross location team handling time sensitive tasks Device tailor-made programs to develop communication skills of the team Manage the weekly roll out for The Financial Times publication Conduct team building exercises for the team Report and summarize location performance to stake holders across the board Handle and management global level process remodeling projects with providing recommendations based on data study Managing contractors hired for specific projects along with full time employees in the team Career development of the senior analysts in the team Handling and managing internal and external client queries Show less