Pranav Kishore

Experience

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  INDUS COLLEGE OF ENGINEERING, BHUBANESWAR

  Jul 2010 - Jan 2011

  Training Consultant

  Provided employment skills’ training to the engineering undergraduate students to help them prepare for a career in software engineering. Closely worked with Computer Science & Engineering department of the college for conducting programming and database courses.

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  Tata Consultancy Services

  Feb 2011 - Sept 2016

  Assumed TCS Point of Contact position at an insurance client site in a competitive multi-vendor set up; ensured seamless onshore-offshore coordination and smooth business operation continuity.• Supervised an offshore team of business analysts and developers.• Coordinated with the client PoC to resolve identified bottlenecks for BAs. • Designed and Governed the Enterprise Canonical Message Model for WMB/IIB based Enterprise Integration Platform for the client.• Collaborated with ACORD, that provides insurance data standards and messaging solutions recommendations globally. • Owned TCS deliverable for all design artifacts. • Implemented best practices for continuous business process improvements.• Earned appreciation from the client on multiple occasions. Show less Gained a good understanding of SQL Development and ‘what/why/how’ related to requirements elicitation and handling user expectations in requirements scope.• Switched roles between a Business Analyst and SQL Developer in various technology transformation projects for major insurance and healthcare clients. • Developed complex SQL Queries and stored procedures.• Performed requirement elicitation for new product development.• Liaised between the client software development teams and TCS offshore developers. Show less

  • Integration BSA

    Aug 2015 - Sept 2016

  • Business Analyst & SQL Developer

    Feb 2011 - Aug 2015
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  Cognizant

  Sept 2016 - now

  Led API design solutions for complex integration projects for a major insurance client, managing a $3.5M annual IT budget as part of their API strategy program. Focused on modernizing group insurance operations through seamless system integration with multiple benefits administrators.Key Responsibilities:• Conducted in-depth requirement analysis via workshops with business teams and benefits administrators.• Documented end-to-end business and technical scenarios.• Collaborated with enterprise architects and the API governance team to design external-facing APIs for the client’s digital ecosystem.• Developed and reviewed key deliverables including API Playbooks, OpenAPI/Swagger specifications, user guides, and data mapping.• Managed a team of Business Systems Analysts and coordinated with the development team to ensure seamless API delivery.• Oversaw QA testing strategies using Postman and facilitated onboarding for benefits administrators to strategic APIs.• Maintained clear communication with the Project Manager, Product Owner, and Business Entity Manager, ensuring timely delivery of all design milestones. Show less Pioneered a major insurance client’s ambitious multimillion $ digital transformation initiative in API Integration Landscape and spearheaded multiple projects for their different LOBs. • Identified entities & corresponding capabilities for their mapping and rationalization to existing APIs. • Ensured compliance to Enterprise Information Model and SPI governance while designing new APIs. • Produced Swagger Contracts and Use Cases for APIs.• Created Data Mapping between APIs and Enterprise Data Lake / Master Data Hub.• Maintained project related Use Cases, related documentations and artifacts in Blueprint.• Facilitated workshops with different stakeholders before and after API design.• Led a team of BSAs working on different entities, guided and mentored them as required. Show less

  • Manager - Business Systems Analysis | Lead BSA || API & integration projects

    Mar 2021 - now

  • Senior BSA || Integration projects

    Sept 2016 - Mar 2021