Amir Ismail

Experience

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  Amber Real Estate LLC

  Jan 2014 - Jun 2016

  o Installing and Configuring hardware and software of system unitso Backup and Recovery of corporate system softwareo Visit to client sites to help with installation, deployment, and troubleshooting o Installing new hardware and software on over 50 system unitso Backup, systems imaging and recovery of 60 system unitso Providing networking, design, installation and maintenance serviceso Installing the software, operating systems and server operating systemso Repairing and maintaining TCP/IP networking and hardware

  • Microsoft SCCM Implementation Analyst

    Apr 2016 - Jun 2016

  • IT Analyst

    Jan 2014 - Mar 2016
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  Houston Airport System

  Jun 2016 - Jan 2022

  Technical Onboarding Engineer-Conduct product orientations (current and new)-Act as in-house security consultant-Schedule and oversee training sessions-Create phase by phase plan for new product implementation and current product upgrade proceduresCrowdStrike Falcon Administrator-Manage endpoint protection system-Configure prevention, response, and sensor update policies.-Daily use of Falcon Discover for in-depth hunting and reportingTenable.SC Administrator-Manage risk and exposure of hosts in the environment-Configure scan policies, repositories, and scanners-Creation and salvage of scanners-Create and fine tune custom dashboards and reports-Create Response Plan for mitigation of vulnerabilities found on hostsLogRhythm SIEM Solution Administrator-Threat Hunting and Response Coordinator-Build and tune custom dashboards, searches, and reports on the SIEM platform-Setup and Implementation of log collectionsCarbon Black Administrator-Analyzing and whitelisting of applications and files -Create custom policies and use rapid configuration to reduce risk of malicious files executedNetwrix Administrator-Netwrix Auditor – Administrator of the organization IT Audit tool-Netwrix Data Classification – Identify, classify, and secure the sensitive data found in the organizations drives and file shares-Sensitive data such as PII, PHI, PCI, SSI, and moreCyberArk Privileged Access Security Implementation Report directly to Chief Information Security Officer and Chief Technology OfficerOrganization Ambassador for the Information Security TeamConduct investigations of sensitive data breachesEvaluator of Security Tools for functional and non-functional requirements Show less o Manage and coordinate a team of Windows and Microsoft SCCM engineers to aid in support of the projects and current needs of the environment.o Created and deployed custom scripts to be used in upgrade and deployment of software through GPO and SCCMo Networking, design, installation and maintenance serviceso Documentation of completed assignments in CRM systemo Repairing and maintaining TCP/IP networking and hardwareo Assist with user management (adding/deleting users from Active Directory, email accounts, etc)o Security Monitoring and Complianceo VMware vSphere systems Implementation Show less

  • Senior Cybersecurity Manager

    Apr 2019 - Jan 2022

  • IT Systems Analyst/SCCM Implementation

    Jun 2016 - Apr 2019
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  SentinelOne

  Dec 2021 - now

  • Senior Staff TAM - Incident Response

    Apr 2024 - now

  • Senior TAM - Incident Response

    Dec 2021 - now