Scott W. Vickery

Experience

• 

  Southwest Airlines

  May 2005 - Sept 2007

  Cargo Analyst, Cargo Management Group

  • Analyzed data to identify trends in the Cargo business• Managed surcharge rate information and maintained comparison of industry rates and trends• Responsible for cargo rate maintenance for commodities and daily spot rates• Provided support to Cargo Financial Group with account research and credit information.• Reported the monthly financials of the Cargo operation to senior management• Assisted management with project to determine demand trends for seasonal commodities• Provided ad hoc reporting to all levels of management Show less

• 

  McKesson

  Oct 2007 - Sept 2014

  • Managed a team of 6 non-exempt associates• Responsible for the coaching and development of team members• Ensures timely performance appraisals, IDP update/compliance, TRP Assessment• Build cross-functional teams and relationships across all business units• Oversees end of month close process to ensure all billings are completed to reduce opportunity for accrual• Manage workload distribution, team meetings and issue resolution• Provide ad hoc reporting as requested by Senior Management• Ensure that monthly GainShare goals are reached and metrics are met• Provides weekly margin analysis of Dropship activity to ensure accuracy in pricing and customer billings• Emergency Response Team Member/CPR Certification• Review daily billing and payment blocks to ensure items are resolved within SLA• Review daily parked items to ensure quick resolution in order to meet working capital goals Show less • Provides weekly margin analysis of Dropship activity to ensure accuracy in pricing and customer billings• Oversees end of month close process to ensure all billings are completed to reduce opportunity for accrual• Provide ad hoc reporting as requested by Senior Management• Oversees Pedigree Process to ensure regulatory compliance for Dropship operations• Develops and manages process improvement projects as a McKesson Six Sigma Greenbelt• Maintains Dropship team SharePoint site with customer process updates and calendar information• Assist Dropship Manager with workload distribution, issue resolution, and team meetings• Created and managed Six Sigma Greenbelt project totaling > $65K in savings annually• Worked with IT team to improve flow of Pedigree process• Worked with suppliers to provide Pedigree data electronically to facilitate processing efficiency, resulting in a weekly time savings of 5 hours• Assisted Purchasing Director in the onboarding of new suppliers that may have impact to the Pedigree Process Show less

  • Accounting Supervisor, Dropship Payables - Supplier Processes

    Jan 2012 - Sept 2014

  • Financial Business Analyst, Dropship Payables - Supplier Processes

    Oct 2007 - Jan 2012
• 

  Cigna

  Sept 2014 - Jun 2016

  CORE Continuous Improvement and Reliability Project Manager

  • Responsible for Reliability process training and support for key area within the Cigna Corporation• Cross-functional engagement with matrix partners within and outside CPM organization for issue resolution• Assist with design, update, and management of key Reliability training documentation• Responsible for triage and assignment of critical issue tickets on Reliability SharePoint site• Responsible for management of Large Issue Remediation issues for cross-market and global segments• Lead weekly Reliability calls with matrix partners for critical issues and high priority items• Lead weekly Reliability calls with individual Project Implementation Managers• Assist Senior Leadership with high priority client issues via an escalation tracking process• Assist Project Implementation Managers with Reliability issues to ensure true root cause is identified• Assist Senior Leadership with ad-hoc reporting and research as needed• Manage small scale Continuous Improvement Process projects as needed• Manage ASO Cost Containment accounting for Class Action Lawsuits, disbursement ranging from $500K to $2.5M Annually• Assist Pharmacy matrix partners with the identification of key trending issues for training and documentation Show less

• 

  ADP

  Jun 2016 - Mar 2018

  Business Process Engineer, HR & Benefits Shared Services – Major Accounts

  • Manage a team of 2 non-exempt associates• Implement category improvements across HRB by aligning cross team resources to address process gaps and to identify solutions that will prevent recurring HRB issues• Identify and achieve productivity savings across HRB• Coordinate, facilitate, document, and execute all action/project plans• Monitor all Reliability preventative measures for effectiveness in solving the original Reliability submission • Conduct internal audits to measure the quality of data, reporting, and metrics used in Reliability and deliver audit findings/recommendations to HRB Senior Leadership• Developed reporting and trend analysis across HRB with the purpose of using the data to drive and identify improvement initiatives• Facilitates all cross-functional meetings regarding process improvement• Business Continuity Liaison for HR & Benefit teams across organization Show less

• 

  Lockheed Martin

  Jul 2018 - now

  Senior Quality Assurance Analyst