Zarin Mahmood, PMP, PROSCI, CSM, PSM, M.Ent

Experience

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  Mentors'

  Sept 2011 - Sept 2015

  English Instructor & IELTS Support Centre Instructor

  - Mentored IELTS Candidates and assisted them in their test preparation;- Provided counsel and tips on how to approach the exam effectively and checked scripts and gave them constructive feedback on areas of strength and improvement.

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  British American Tobacco

  Mar 2015 - Dec 2015

  Corporate Finance Intern

  - Attended confidential corporate meetings with finance director, managers & external stakeholders while preparing minutes and compiling reports; - Initiated ‘Digital Kiosk Installation’ project for CIS integration by leading from the front & conducted cost-benefit and risk analysis; - Helped develop and strengthen supplier relationship through effective communication & conflict resolution; - Worked with SAP to support accounts payable (AP) by raising purchase orders (PO), checking actual expenses, keeping track of functional overhead, cost of goods sold & budget; supported audit inquiries. Show less

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  Trump Tree Digital

  Apr 2015 - Aug 2015

  Marketing and Client Service Intern

  - Provided supervision to marketing team in social media campaign; analyzed existing clientele’s inquiries, implemented their ideas and followed up their feedbacks to ensure service standards were met;- Explored new opportunities through analyzing business issues, market trend and different creative projects and continuous improvement; provided framework, tools & templates for managing multi-function front-end time management applications;- Made a liaison with the creative department for developing marketing strategies with external consultants. Show less

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  Nestlé

  Jan 2016 - Jul 2016

  Marketing Coordinator

  - Worked on brand (NIDO Fortified, Nestle-Everyday, Nido-Fortichoco) promoting project activities such as media & place advertisement, trade promotions and aesthetic design of product packaging; - Conducted several community engagement activities such as NIDO brand promoter via group facilitation skills like focused group discussion (FGD), in person interviews & phone calls; - Maintained and observed daily sales to measure performance; coordinated with supply chains department & operations;- Involved into market surveys to analyze the market situation & sales trend; delivered necessary improvements in the product development phase to ensure quality. Show less

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  Sprott School of Business at Carleton University

  Sept 2017 - Apr 2019

  Research Assistant

  Research topic: Use of topic modeling (Machine Learning) on online consumer reviews to create a market analysis process model: example of customer service experience in ethnic restaurants.Research Value: To create a repeatable market process model & performed acceptance testing (UAT) to validate the findings & analyses of the model, by the business management group clients for their final approval. This model will be able to identify underlined problems of an organizational ecosystem and help improve managerial decisions using business analysis tools. Show less

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  Trout Lake Community Centre, City of Vancouver

  May 2018 - Jul 2018

  Admin Support - Youth in Action Program

  - Provided administrative support for profile sorting and membership renewal using ActiveNet software;- Prepared monthly schedule for daily activities to be performed by children of different age groups;- Youth in Action volunteer support for Special Needs Youth Program and Regular Summer Camp;- Planned, promoted and helped in coordinating for arranging special events, outdoor activities and outings.

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  Fluor Corporation

  Aug 2019 - Aug 2021

  Data Management Tech/Coordinator

  Project: Peschanka / Baimskaya Copper Field Mining ProjectProject Value: $8 billion• Implemented a project management collaborative platform (eg. SharePoint) in client department by identifying business needs, gathering requirements from disciplined leads, external parties and developed a process model to support the system for an 8-billion dollar value mining construction project; • Prepared business case on the development of new information system, conducted feasibility study to assess relevant key factors affecting the proposed system, recommended necessary solution; • Provided technical and administrative support to owner’s Project Document & Data Management (PDDM) team and used project ERP application (Coreworx) to extract, maintain & process project data; • Prepared standard operating procedure on the new collaborative project management system (SharePoint) for the client; prepare user-friendly training manual and PowerPoint presentation to assist clients with software utilization; • Coordinated among project client, in-house engineers & multiple stakeholders simultaneously by generating, tracking & providing relevant project information, data & documents of workflows; handle project related issues through effective communication; reported directly to project services director & engineering manager;• Initiated & led a process improvement project (implementation of project management practice) to standardize and maintain information metadata profiles and ensured all project staffs are following the process. Show less

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  Transportation Investment Corporation

  Aug 2021 - Jul 2022

  Information & Data Management

  Project: Pattullo Bridge Replacement Project Project Value: $1.377 billion • Responsible to develop corporate & project information management system and work as a subject matter expert (SME) for providing advice on information access, privacy, legislation, policies, practices & standards; • Responsible to implement & evaluate current ERP system (eg. SharePoint) as a project management & contract management platform and ensure consistent document control & records management for all projects aligned with legislation & corporate best practice; • Gathered requirements from different internal and external stakeholders and provide recommendation on SharePoint designs and user interface to establish standardized practices across the project. Coordinated with IT resources to ensure ERP systems & tools are identified, deployed, and maintained as per policy; • Provided support in establishing information management policies & procedure associated with information storage, access, retention, categorization, metadata, archiving, destruction, privacy & security; Coordinated with different departments with Freedom of Information (FOI) requests; Supervised, led, trained new document control staffs;• Attended engineering & managerial team meetings; coordinated among client, consultant and contractors for project updates; conducted data quality assurance checks on document control procedures; prepared weekly, monthly status reports for senior management; created outstanding task report to follow up on deadlines; • Prepared standard operation procedure (SOP) on ERP and contract management, draft NDA, memorandums & maintain contracts renewal logs, create training manuals and provided training sessions to project teams for continuous learning through presentations; • I was involved in the development of the new PMIS - OnBase and involved into coordinating with vendors and internal & external stakeholders to gather business requirements. Show less

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  Metro Vancouver

  Jul 2022 - now

  Department : IT Digital Strategy & Project Management Division, Information Technology (IT)Lead : Integrated Project Management Framework - IT Project Management Department : Project Delivery, PMO Project : Technical Knowledge Management (TKM) ProgramRole : Project Manager Skills : Project Management · Agile Methodology · Scrum Framework · Process Improvement · Change Management · Business Analysis · Business Development · Strategic Planning · Technical Knowledge Management

  • Senior Business Analyst / IT Project Manager

    Jun 2024 - now

  • Business Analyst / Agile Project Manager

    Jul 2022 - Jun 2024