Angelo Cioffi

Experience

• 

  Colgate-Palmolive

  Mar 2006 - now

  As SAP Basis Administrator I am responsible for ensuring a high level of performance and the reliable operation of the SAP technical landscape. Also I am responsible for administration of the Webmethods environment.- Install, configure, monitor and troubleshoot Webmethods installation- Perform daily support system administration and maintenance tasks to ensure performance and reliability of the Webmethods environment- Provide and implement recommendations for system tuning and performance enhancements- Develop and publish documentation in support of all technical administration tasks- Provide analysis and resolution for production support issues- Provide Basis technical support for applications such as R/3, APO, BW, BW Accelerator, CRM, SAP Portals, SAP Adaptive Computing, and SAP NetWeaver technology- Implement strategies for SAP upgrades, including database installs, instance refreshes, and sandbox creations- Perform all the required functions on various databases such as DB2, Oracle, and SQL to ensure the performance and reliability of the databases - Perform other duties as assigned - Supplying technical support in all aspects of SAP Basis functions in products such as R/3, APO, BW, BW Accelerator, CRM, SAP Portals, SAP Adaptive Computing, and SAP NetWeaver technology.- Provide technical expertise, support and assistance in troubleshooting and tuning of security, transport, application and performance issues to the global application development groups- Developing strategies for new implementations and upgrades of SAP, including database installs, instance refreshes, and sandbox creations.- Participation in System Maintenances, working closely with the System Administration group to apply patches, fixes, parameter changes, maintenance upgrades, and lease replacements. . - Provide system recover ability by configuration and setup of database backups and replication-Stay in Front Administrator Show less Developing and maintaining production schedules. Performing daily, weekly and month end procedures. Perform modification of computer programs related to the machine operation systems. Keeping all Production Control staff up-tp-date regarding issues and outstanding items. Performing first-level support and problem solving for regional application which deal with matters of significance and effects business operation to substantial degree. Participating in daily operations, such as job scheduling, job monitoring, successful completion of end of day schedule and other required activities. Ensuring the effective operation of the systems environment through monitoring and resolving production issues. Working closely with 2nd level support to ensure procedures and fixes are completed and systems running as efficiently as possible. Consistently reviewing system performance, including alerts and notices, and taking appropriate action quickly to prevent downtime Show less

  • Manager, SAP Basis Administrator

    Aug 2022 - now

  • DBA/SAP Basis Administrator

    Jan 2010 - Aug 2022

  • Operations Technician

    Mar 2006 - Jan 2010