
Isabel Murakami
Trainee

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About me
Premier Support Engineer | e-Core
Education

IPT
2013 - 2016Master's degree Computer Software EngineeringStricto sensu

Fundação Vanzolini - USP
2009 - 2011Pós Gestão de TIMBA in Project Management

Universidade Mackenzie
1985 - 1987Superior Tecnologia em Processamento de DadosData Processing Technology
Experience

CNEC Consórcio Nacional de Engenheiros Consultores S/A
Jun 1986 - Jan 1988TraineeScheduling of a system for accounting and control of computing resources, environment Mainframe Cyber of Controldata, Cobol

Banco Itaú
Mar 1988 - Jan 1990Systems analystDevelopment of a system for statistical analysis, using GDDM, Mainframe, APL.

Indústrias Reunidas Francisco Matarazzo
Jan 1990 - Jan 1991IT ConsultManagement system for the Matarazzo Shopping Center, Windows environment, Dataflex.

BFB
Mar 1990 - Jan 1990IT ConsultMaintenance of a system of leasing, HP-AIX, Pascal.

Iberográfica S/C, Oeiras, PT
Jan 1991 - Nov 1991IT ConsultRequirements and project definition for a trading system (sales, inventory, customers).

GSI Helmholtzzentrum für Schwerionenforschung GmbH
Jan 1991 - Jan 1991Exchanges in the area of Technical SupportTest compiler "C" for Mainframe; Test compatibility of the software graPHIGS (GDDM) and graphics applications between Mainframe and RISC using Fortran; Programming utility for alignment of resources between various graphics Mainframe terminals, using PL/I.

Vertical Markets S/C
Jan 1991 - Jan 1991IT ConsultMaintenance of commercial systems (customers, inventory, sales), Windows environment, Clipper; Maintenance of Systems of Futures Markets, Windows, Clipper.

Siemens
Jan 1991 - Jan 1992IT ConsultMaintenance of a system of HR, Mainframe, Cobol with IMS and Conversion into Natural and Adabas

Banco Frances e Brasileiro - BFB
Nov 1992 - Jan 1995System analystMaintenance of system loans, using Natural, Adabas, MetaCobol, AdaSQL and Easytrieve; Maintenance of system Leasing, HP-AIX, Pascal, Total.

MASP Museu de Arte de São Paulo
Jan 1996 - Jan 1996IT ConsultRequirements definition, analysis and programming of a trading system (sales, inventory, customers) to a Museum store, OS / II, Clipper, case tool UI.

Consist
Jan 1996 - Jan 2010Gerente de projetosJan/2007 - Sep/2010 - Title: Project Manager / IT ConsultQuality assurance; Performance adjustment – Application and Environment (Open Source/Windows/Mainframe); Customer supports for conversion, downsize or technology migration; Internal workflow analysis for process improvement appliance using CMMI models and SCRUM methods Study, testing, documentation, and development of application model for Natural for Ajax and Natural for Eclipse; Natural and Natural Web training; Natural Web Pilots; Analysis of client environment and proposal of new solutions and products; Pilot using Smarts API for construction of Natural Web Conversational applications.Feb/1999 – Jan/2007 - Title: Technical supportMain speciality: Natural Web on all platforms (Windows, Linux, Unix, Mainframe); Natural Engineer and Webstar; NaturalX; The entire line of products Natural for Windows; SPoD; Modeling data and support the products for DatawareHouse of Microstrategy; Developers support for Web Technologies (DHTML, XHTML, XSL, XML).Second-specialist: Natural Unix/Linux and Mainframe; EntireX Communicator Windows and Unix/Linux; Smarts HTTP Server.May/1996 - Feb/1999 - Job Title: Senior Systems AnalystDevelopment of a system for control of the revenue to companies of electric energy and sanitation, using tool case Natural Engineering Workbench, multiplatform (Mainframe, Windows, Unix), Natural / Adabas / EntireX Broker / Entire Net-work; Survey and analysis of a control system of production costs to business of Manufacturing. Exibir menos

IBM
Jan 2010 - Jun 2019Advisory Software EngineerRational technical support, specialist on Rational Team Concert (level 2), under a global team structure.

E-Core
Jun 2019 - nowPremier Support Engineer
Licenses & Certifications

Foundations of IBM Cloud Computing Architecture V2
PrometricMar 2013
CSM - ScrumMaster Certified Scrum
Scrum AllianceSept 2009- View certificate

IBM Cloud Garage Method Advocate
IBMJan 2018 
KT Resolve Process Workshop
Kepner-TregoeNov 2011- View certificate

Lab Studio Activation - ExplorerIBM
IBMOct 2017 
Client Success and Support: Professional
IBM- View certificate

Kepner-Tregoe Practitioner - Explorer
IBMFeb 2017 - View certificate

IBM Design Thinking Practitioner
IBMOct 2017 - View certificate

IBM Agile Explorer
IBMMar 2019 - View certificate

IBM Cloud Garage Method Explorer
IBMJan 2018
Languages
- enEnglish
- spSpanish
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