
Chris Klein
Swim Instructor

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About me
Experience Design & Strategy
Education

University of Michigan College of Engineering
2013 - 2018BSME Mechanical Engineering, Minor in BusinessActivities and Societies: University of Michigan Swim & Dive Team The Department of Mechanical Engineering (ME) at the University of Michigan (U-M) is one of the nation's top mechanical engineering programs with a nearly 150-year history and a strong, clear vision for the future. The Department is consistently ranked among the top mechanical engineering programs nationwide. I have coupled this with a Minor in Business at Ross School of Business at Michigan to enhance my leadership skills and business knowledge.

Rochester Institute of Technology
2020 - 2021MicroMasters Design Thinking- User-centered research skills to gain user empathy through interviews and observations- Strategies to understand user context to identify and verify business problems- Ideation and visualization techniques to generate targeted and creative solutions- Methods for evaluating and applying user feedback from testing models and prototypes to identify preferred solutions
Experience

University of Michigan Swim Camps & Wolverine Swim Clinics
Aug 2013 - Aug 2016Swim InstructorWork with age group (8-18 year old) swimmers to develop both their swimming skills and work ethic.

University of Michigan
Sept 2013 - Mar 2017NCAA D1 Collegiate Student-AthleteBalanced 20+ hours/week of elite physical conditioning, a nearly school year-long competition schedule with a rigorous academic course load. Continued into the summer with even larger training and competition commitments while taking summer courses to maintain a proper educational pace.Team Captain 2016-17• Spearheaded onboarding process and mentoring for new and returning team members • Led team events and meetings to foster positive culture and strong communications between team and coaches• Excelled in year-round high-pressure atmospheres to achieve team and personal goals in both athletics and academics• Earned Varsity Letter 2014, 2015, 2016, and 2017 seasons• Academic All-Big Ten Athlete (2015, 2016, 2017)• U-M Athletic Academic Achievement (2014, 2015, 2016, 2017)• All-Big Ten First Team: 2017, Second Team: 2016, and two-time NCAA All-America Honorable Mention 2016 Show less

Nordson Corporation
May 2017 - Aug 2017Mechanical Engineer Intern
Ford Motor Company
Jun 2018 - now- Used qualitative research and customer insights to empathize with our users and understand their true needs & desires during up-steam pre-production work stages to create valuable interior experience- Thinking beyond traditional vehicle-user relationships, paradigms, and interactions in order to re-think and understand how to best help customers achieve what is most important to them- Worked in cross-department teams to develop prototype demonstrators to research far vision interior strategic design projects- Worked to develop a team set of principles on human & system interactions that align with core company values Show less - Provided time-sensitive vehicle engineering support and issue resolution management to cross-functional teams on-site during the program pre-launch builds and milestone deliverables for full-scale production of the 2020 Super Duty F-Series trucks- Conducted user quality testing on models during pre-production milestones and managed issue resolution related to: Noise, Vibration & Harshness, and Interior componentry.- On-site point of contact for larger team, carrying out competitive benchmarking studies and preparing new vehicle testing Show less
Human Centered Experience Designer
Mar 2021 - nowHCD Designer - Global Strategic Design Interiors
Sept 2019 - Mar 2021Vehicle Integration Engineer
Jan 2019 - Sept 2019Vehicle Architecture Engineer
Jun 2018 - Dec 2018

Michigan Letterwinners M Club
Jul 2022 - nowBoard MemberClub Secretary and Chair of the Outreach and Fundraising committees.- Stepped up to become Chair of club’s Outreach Committee and Secretary in 2024 after successfully our revitalizing member engagement, launching new digital media campaigns, and fully redesigning our website for more effective digital communication- Supporting the development of strategic outreach initiatives to engage new potential members, plan member events, refocus club direction & fundraise
Licenses & Certifications
- View certificate

Design a User Experience for Social Good & Prepare for Jobs
GoogleJan 2024 - View certificate

Google UX Design Specialization
GoogleJan 2024 - View certificate

Foundations of User Experience (UX) Design
CourseraSept 2022 - View certificate

Conduct UX Research and Test Early Concepts
CourseraNov 2022 - View certificate

Create High-Fidelity Designs and Prototypes in Figma
CourseraJan 2023 - View certificate

Responsive Web Design in Adobe XD
CourseraMar 2023 
Lean Six Sigma Yellow Belt
Nordson CorporationJun 2017- View certificate

Build Wireframes and Low-Fidelity Prototypes
CourseraOct 2022 - View certificate

Start the UX Design Process: Empathize, Define, and Ideate
CourseraSept 2022
Languages
- enEnglish
- spSpanish
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