Deep Enrich
Michel Hebert
Programmer Reporting
318 followers
Canada
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About me
IT Professional, Programmer Analyst
Education
Maisonneuve College
1998 - 2002Programmer Analyst Information Technology
Experience
Bell Canada
Jan 2003 - Jan 2008Programmer ReportingMicrostrategy programmer/administrator for Bell Canada IVR reporting.Analyze and build reporting solutions.
Bell
Jun 2008 - Jan 2017Work Force Manager Real Time IntradayManaging a team of employees accountable for Analysis, Intraday and Service Level for all worldwide call centers for Bell Residential Services, including Vendor Management.Bell Residential Services inlcudes Bell Home Phone, Bell TV and Bell Internet.
Nestlé Nespresso
Feb 2017 - Jan 2021Manager WFM and Reporting
Licenses & Certifications
- View certificate
.webp)
Using Databases With Python
Canvas Credentials (Badgr)Jul 2023
- View certificate
Google IT Support Specialization
CourseraSept 2023 - View certificate
Google IT Support Certificate (2023-)
CourseraSept 2023 - View certificate
Python for Everybody
Canvas Credentials (Badgr)Jul 2023 - View certificate
CompTIA A+ ce Certification
CompTIANov 2023 - View certificate
CompTIA IT Fundamentals (ITF+) Certification
CompTIAOct 2023 - View certificate
Google/CompTIA dual credential
CourseraNov 2023 - View certificate
EdX Verified Certificate for How to Code: Simple Data
EdXSept 2023 - View certificate
Python Data Structures
Canvas Credentials (Badgr)Jul 2023 - View certificate
Accessing Web and Network Data With Python
Canvas Credentials (Badgr)Jul 2023
Languages
- frFrench
- enEnglish
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