Ashley DiMarzo

Experience

• 

  Advance Auto Parts

  Jul 2014 - Jan 2016

  Administrative Assistant

  Managed RVP & SVP day to day schedules. Helped create district and regional reports and powerpoints for weekly conference calls. Responsible for organizing travel and lodging for SVP, RVP and district managers when required as well as find the best deals for hotels when a group would be traveling. Assisted the HR director with organizing hiring events as well as organized marketing events for the company. Monitored PCard usage and created reports to track spending.

• 

  Snuffer's Restaurant and Bar

  Oct 2016 - Mar 2020

  Closed in March due to Covid 19. As a third key, I was responsible for making sure all aspects of the restaurant went smoothly during my shift. This included supervision of the kitchen to ensure timely delivery of fresh food, supporting my servers and bartenders on the main floor while performing table touches to confirm ultimate guest satisfaction and making sure we met sales goals and limited amount of comps. I was responsible for the weekly liquor order and bar inventory. I completed nightly paperwork and ensured that the restaurant was properly clean and closed. I assisted with interviews and new hire paperwork. Lastly, I was responsible for marketing for our location and was able to network at city events and social media to increase how many "Cheddar Fries For A Cause" we hosted each quarter. This was an event are restraunt offered to help give back to the community, schools and help sponsor groups such as the Grapevine High School FAA and little league baseball teams. Knowledgeable with the Aloha POS system. Show less

  • Third Key Manager

    Feb 2017 - Mar 2020

  • Bartender/Server

    Oct 2016 - Mar 2020
• 

  Punch Bowl Social

  Aug 2019 - Dec 2019

  Location closed. Responsible for guest satisfaction from the moment they sat down till they left. I was knowledgeable in our menu to answer our guest questions and concerns. I believed in creating connections and repeat customers who requested me as their server or bartender. Knowledgeable with the Aloha POS system. Properly trained to make mixed cocktails with a jigger for pour control to help lower bar cost in a fast paced environment. Location closed down. I would help assist the Event Sales Manager in driving Event sales for the restaurant. I would provide guided tours to sell the space as well as talk about potential menu, bar and game packages to increase sales. Not only was great communication with the client required to make their dream event (birthday, corporate events, holiday parties) but excellent communication and organization is required with the manager and kitchen staff.

  • Bartender

    Jun 2019 - Dec 2019

  • Event Sales Assistant

    Aug 2019 - Nov 2019
• 

  Goosehead Insurance Agency

  Oct 2020 - May 2022

  Insurance Agent

  Responsible for servicing in force insurance policies for a brokerage with over 80 carriers. Primary responsibility was making sure the client had a spectacular experience during our interaction, educating them on additional endorsements available and drove great NPS results while also surpassing productivity goals. I started on the phone team (back to back calls), which helped me gain confidence speaking on the phone. I then went to a speciality team handling up to 50 new cases a day while also staying on top of previous cases. I help train new hires to feel comfortable in their role. I am also in the team lead training program. Show less

• 

  New York Life Insurance Company

  Jun 2022 - now

  Senior Administrative Assistant