Mohammad Irfan Uddin

Experience

• 

  Apollo Home Healthcare Ltd.

  Dec 2019 - Jan 2022

  Supply Chain Executive

  Hired to optimize warehousing operations and enable warehouse distribution, transport, and supply chain-related revenue streams.

• 

  AL Jawda

  Jan 2022 - Oct 2022

  Inventory Specialist
• 

  Ideal Solutions

  Oct 2022 - Jan 2023

  Technical Support Officer

   Provide technical support, troubleshooting in solution of transactional errors. Identifying hardware and software solutions.Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Arranges service by software vendors to repair or replace defective products. Understand and troubleshoot terminal issues over call or visit merchant outlet if required. Conducting POS Terminal testing, certification, integration with switch/processor. Deliver training sessions to merchants and clients on handling POS terminals. Ensure compliance mandate monitoring & implementation. Replacing or repairing the necessary parts.Supporting the roll-out of new applications.Providing support in the form of procedural documentation. Managing multiple cases at one time.Testing and evaluating new technologies  Prepare reference material for user’s by drafting operation instructions. عرض أقل

• 

  NOV

  Jun 2023 - now

  Operations support Logistics and Warehousing