Burak Şakrulu

Experience

• 

  Teleperformance Türkiye

  Sept 2017 - Jun 2019

  • Windows Server and Client OS Management (S:2008 R2, 2012, 2012 R2, 2016 | C: 7, 10)• Network Management 2000+ Clients (DNS, DHCP, Switching and Routing)• Active Directory Organization Management• Virtualized Device Managing• IT inventory and asset Management (Landesk, Lansweeper)• Network monitoring and auditing• IT Demand and Process Management• Call center operation and process design

  • IT System Specialist Assistant

    Jun 2018 - Jun 2019

  • IT Support Specialist

    Sept 2017 - Jun 2018
• 

  Sestek

  Jun 2019 - Jan 2025

  • Azure DevOps (CI/CD) Pipelines Releases and Repository Management.• Application Deployment on Cloud Kubernetes and Openshift• Analyzing architectural needs and kick-off requirements in projects with customer contacts• Managing feedback processes for technical teams to product teams• Making and implementing network and application level integrations (MRCP)• Load balancing analysis and problem solving on voice protocols and http services• Generating solutions for problems that require deep competence• Creation of sandbox environments with Vagrant for team needs• Working on DevOps solutions for projects Show less • Managing the installation, distribution and maintenance processes of VoiceTechnology Solutions on Azure DevOps platforms and on-prem side.• Managing the installation, distribution and maintenance processes of Voice Technology Solutions.• Performing problem preventive and supervisory analyzes for high-importance operations.• Investigation and troubleshooting of system and network problems in on-premises environments• Infrastructure and after sales support of IVR, TTS and STT, V Signature and AI solutions. Show less

  • DevOps Engineer

    Sept 2022 - Jan 2025

  • Principal Application Support Specialist

    Apr 2021 - Sept 2022

  • Application Support Specialist

    Jun 2019 - Apr 2021
• 

  Koç University

  Jan 2025 - now

  DevOps Engineer

  • Azure DevOps CI/CD Development.• AWS Cloud Management (EC2 EKS ECR)• TeamCity CI / Spinnaker CD• Kubernetes (EKS), Docker Servers (On-Prems) Management• GitHub Enterprise Administration• IaC with Ansible• Atlassian Tools for work and flow management• Managing 50+ microservices