Drishti Dusad

Experience

• 

  Federal Bank

  Jul 2015 - Jan 2018

  Assistant Manager

  Front desk Officer.Worked on Finacle 10 and Finacle 7 platform. Handling Branch Banking Operations and In charge of branch operations.Gold Loans, Account opening, Customer Handling, Deposits, Clearing.Cash operations and locker operations. Handling ATM operations including cash loading in ATM.

• 

  AU SMALL FINANCE BANK

  Apr 2018 - Jun 2023

  Strategy and Campaign Analytics● Lead Management System (LMS)-▪ Conducted analysis using SAS and developed new system where the cross-sell opportunities for various Liability products are identified.▪ Leads for Current Account- Conversion was 490 out of 55k leads.▪ Leads for Savings Account- Conversion was 2k out of 2.9L leads.▪ Insurance- Conversion was 3k out of 60k leads.▪ Mutual Funds- Conversion was 140 out of 20k leads.● Trigger-▪ Trigger using SAS is sent to the Relationship Managers on daily basis for the customer engagement and daily conversion. ▪ FDs getting matured, Debit Card PIN activation, Nominee, Birthday Wish, Account upgradation, Internet Banking/Mobile Banking activation, Cross sell leads are sent on daily basis.● CASA Revival Campaign - Conducted campaign on account with charges. Contacted 1.03 lacs customers and amount revived was 2 Cr. in 4k accounts with average balance of 5k.● Balance Deepening Campaign -Total amount acquired was 66 Cr. with the average balance of 2 lacs.● PLP and KPI Analysis - Analysis done on various roles to identify how much incentive an employee is earning v/s how well they are performing on KPI’s.Pre-Approved Offers● Implemented rule-based models using SAS to provide the various pre-approved offers to customers.▪ Top up on Wheels- Average business of 20 cr. per month.▪ Two-Wheeler to Wheels- Average business of 30 cr. per month.▪ Two-Wheeler to Non-Wheels- Average business of 2 cr. per month.▪ Four-Wheeler to Wheels- Average business of 4 cr. per month.● Overseeing the development of the offers and making necessary changes required from time to time.Table Management● Identifying list of customers for CIBIL scrub and maintaining the output of CIBIL in SAS.● Managed, optimized, and automated jobs in SAS.● Creation of various month end tables in SAS (AUM, DPD, PPC). Show less

  • Analytics Manager

    Apr 2020 - Jun 2023

  • Deputy Manager

    Apr 2018 - Mar 2020
• 

  Aavas Financiers Ltd

  Jul 2023 - now

  Data Science Manager

  Experienced data science leader with a track record of driving business insights and strategy through advanced analytics. Proven ability to lead and mentor teams, collaborate with cross-functional stakeholders, and deliver actionable insights to inform decision-making. Skilled in data analysis and optimizing data processes for enhanced business performance.