Beatrice Nistor

Experience

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  B. Braun Medical

  Sept 2010 - Mar 2011

  Material Handling
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  Local Splash - Local SEO Company

  Aug 2013 - Sept 2015

  Account Manager

  Helped clients get their questions answeredMade modifications to client’s accountsFacilitated sales of new accountsPreventing client cancellation/ retentionRecovered failed paymentsHelped clients with any questions they may haveUsed discretion with client informationProven ability to follow directions and adhere to company policiesStrong Computer SkillsFollowed up with clients as neededCustomer ServiceAssisted clients with their SEO needs.Came up with creative solutions to many issues that aroseGoogle Drive Experience Show less

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  Local Lighthouse

  Sept 2015 - Feb 2016

  Collections Representative/ Billing

  General Customer Service and assisted clients in getting their questions answeredMade modifications to client's accounts as neededPreventing client cancellation/ retentionRecovered failed paymentsHelped clients with any questions they may haveUsed discretion with client informationProven ability to follow directions and adhere to company policiesStrong Computer SkillsFollowed up with clients as neededAssisted clients with their SEO needs.Google Drive Experience Show less

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  Internet Local Listings

  Feb 2016 - Feb 2017

  Tech Support Consultant / Escallations

  Took escalated callsHelped clients get their questions answeredMade modifications to client’s accountsFacilitated sales of new accountsPreventing client cancellation/ retentionAssisted our billing department in recovering failed paymentsHelped clients with any questions they may haveUsed discretion with client informationProven ability to follow directions and adhere to company policiesStrong Computer SkillsFollowed up with clients as neededCustomer ServiceAssisted clients with their SEO needs.Came up with creative solutions to many issues that arose due to takng escalated / angry callsGoogle Drive Experience Show less

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  Daniel's Storage Treasures

  Mar 2016 - May 2021

  Customer Service Agent/ Assistant

  Established and maintained strong relationships with key clients, resulting in increased customer satisfaction and retention rates.Resolved customer inquiries and complaints in a timely and professional manner, ensuring a high level of customer service at all times.Collaborated with cross-functional teams to address customer issues and improve overall customer experience.Implemented new customer service strategies and procedures to streamline processes and enhance efficiency.

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  Amazon Logistics

  Aug 2016 - Jan 2019

  Courier

  * delivered Amazon packages* Customer Service

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  4 Sight

  Sept 2016 - Nov 2016

  Temporary Customer Service
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  EGumball Inc.

  Jan 2019 - Jan 2020

  Account Executive

  Engaged with clients via phone and email.* Maintained a positive, customer-focused attitude at all times* identified and remedied client issues* Detail-oriented -- quality and precision-focused on each and every single call or email. * Escalations* upsells

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  Westcoast University of applied Sciences

  Feb 2020 - May 2021

  Default Management Specialist

  Federal Student Loan Default Prevention Specialist

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  LoanDepot

  May 2021 - Nov 2021

  Call Monitoring Analyst
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  StorAmerica Management

  Dec 2021 - Aug 2022

  Assistant Property Manager

  Supported property manager in overseeing property maintenance tasksEnsured timely delivery of invoices to customersAssisted in distributing PLN and NLS notices as requiredManaged default client issues effectivelyFacilitated the auction process for defaulted customersCollected payments from tenantsSuccessfully leased units to new customers with a positive and welcoming attitude

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  Doodle Deliveries

  Dec 2022 - May 2023

  Delivery Driver

  Successfully retrieved packages from designated locationsOperated short haul routes in a timely and efficient mannerEffectively sorted and arranged packages into delivery vehicleAchieved delivery goals by meeting 95% of target objectives

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  Hotfoot Logistics LLC

  Oct 2023 - Jan 2024

  Delivery Driver

  Safely transported and delivered goods to various locations in a timely manner, ensuring customer satisfaction.Communicated effectively with customers to provide delivery updates and address any concerns.Utilized GPS technology to plan optimal delivery routes and minimize delivery times.