
Carrie Hensler
Office Manager

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About me
Ops Consultant | Online Business Manager | Integrator for Impact-Driven Entrepreneurs | ClickUp Certified Expert | CRM | Email Marketing | Automations My mission is to help more people help more people.
Education

Oakland University
-Bachelor of Science - BS Human Resources: Training and Development
Oakland Community College
1992 - 1994Associate of Science - AS Business Administration and Management, General
Experience

GTE
Jan 1994 - Jan 1997Office ManagerDirected service schedules for nine technicians to provide prompt and timely customer request responsesReconciled monthly budget by comparing an expense distribution report to purchase orders

Compuware
Jan 1997 - Jan 1999Technical Writer/Corporate TrainerAuthored and delivered contact management software training to over 200 international sales representatives. Developed and co-delivered training utilizing Myers-Briggs assessments to improve team dynamics.Within the Human Resource department, I was also responsible for community relations and coordinated employee participation in American Red Cross blood drives, HAVEN Campaign, Karmanos Cancer Institute’s Race for the Cure, the American Cancer Society’s Making Strides Against Breast Cancer walk, Take Your Kids to Work Career Days, and the United Way Campaign. Show less

Covenant House
Jan 1999 - Jan 2000Director of Community ResourcesResponsibilities included volunteer recruitment and training, business development, and community outreach.

Summit Academy
Jan 2010 - May 2023Home Education Leader and CoachManaged the curriculum selection and instruction for my own home-educated students for grades K-12, as well as an online lesson plan management system. Developed curriculum for an online marketplace yielding over 20,000 downloads, and implemented this hands-on learning experience for multi-age classes.Hosted a homeschool blog, and started a monthly support group for homeschooling parents that included educational and social events for students of all ages.Reviewed Myers-Briggs and StrengthsFinders assessments to coach young adults on interpersonal strategies, career investigation, and academic pursuits. Show less

Homeschool Connections
Sept 2015 - Nov 2022Analytic business strategist who designs and implements the operational processes, systems, and automations necessary to make visions a reality. Design solutions for team pain points to increase efficiency and employee satisfaction and build systems to provide the foundation for business growth. Managed process improvement for 7 educational campus locations supporting over 500 students. Responsibilities included streamlining operations, change management, Information System Administration, semester launch projects, managing online registration system, end-user training, collaboration and compliance for state-funded sponsorship,
Director of Business Operations
Dec 2020 - Nov 2022Systems Manager
Sept 2015 - Dec 2020

4T BROKERAGE
Jan 2023 - Jun 2023Director of Organizational Effectiveness
Carrie Hensler, LLC
Jun 2023 - nowBusiness Operations ConsultantI help online entrepreneurs gain more peace and profitability in their business without sacrificing their faith, family, or freedom.
Licenses & Certifications

Online Business Manager (OBM) Certification
Prowess ProjectOct 2023- View certificate

ClickUp Intermediate Certificate
ClickUpApr 2023 - View certificate

ClickUp Expert Certificate
ClickUpAug 2023 - View certificate

Airtable - The Complete Guide to Airtable - Master Airtable
UdemyOct 2022
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