Tierra Amos, MBA/HRM, MPH

Experience

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  Associates in Sleep Medicine

  Apr 2006 - Apr 2015

  Lead Registered Polysomnography Technologist

  • Trained students and new employees on clinical policies and procedures• Educated patients and trainees on HIPAA compliance, individual’s rights, and how to safeguard privacy and security of patients• Cooperated with management on new initiatives and system implementations to enhance operational efficiency• Increased patient compliance through trust and education

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  Elite Treatment Center/Hektoen Institute of Medicine

  Sept 2015 - May 2017

  Substance Abuse Intern

  • Analyzed state regulations to ensure clients were compliant with required standards• Initiated interventions to aid in attainment of goals and objectives• Led recovery initiatives for clients with substance use disorders resulting in boosted retention

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  Loyola University Medical Center Nursing

  Oct 2015 - Jul 2019

  Lead Registered Polysomnography Technologist

  • Educated patients on sleep related illnesses, treatment, and prevention methods to enrich health• Functioned as a liaison between patients, managers, and doctors regarding nightly encounters and implementation strategies to support collaborative decision making• Established and maintained proactive relationships with management, staff, and doctors through professionalism and effective communication to reduce fragmentation and heighten efficiency• Revamped patient satisfaction by delivering high quality patient care integrated with being resourceful and solution-oriented Show less

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  Franciscan Health

  Feb 2022 - now

  GME Program Coordinator

  • Manage daily operations and deliver employee relations guidance for 20 residents while upholding professional standards of quality and addressing employee concerns in a timely manner• Serve as a liaison between departments to facilitate information sharing and support collaborative decision-making processes• Collaborate with key stakeholders to formulate comprehensive work plans, accomplish strategic goals and objectives, and adhere to regulatory requirements for maximum compliance• Perform residency coordination and credentialing for new and graduating residents to ensure concentrated program effectiveness• Strategize with institutional officials for development of departmental policies, procedures, and curriculums for a cohesive and positive work environment• Prepare and justify program budget annually or as needed to achieve outlined strategic goals• Oversee and monitor compliance, earning ACGME yearly continued accreditation without any outcomes or citations• Implement department wellness program to mitigate suicide risk factors and provide integrative services for residents and fellows; 6.3% utilization increase in year one with incremental improvements in consecutive year• Applied and earned the ACGME Equity Matters Grant to develop a sustainable DEI strategic plan with resident recruitment and personnel practices within GME to create a physician/community match, train to retain residents/physicians, and refine cultural humility to reduce health disparities Show less