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Abhishek Sharma

Abhishek Sharma

Consumer Services Specialist

Followers of Abhishek Sharma1000 followers
location of Abhishek SharmaGreater Sacramento

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  • Timeline

  • About me

    Human-Centered Design Specialist

  • Education

    • Yuba City High School

      2016 - 2020
      High School Diploma General Studies 4.0

      Activities and Societies: PLTW Engineering Program, Drawing and Arts, Photography - Worked on a lot of creativity building classes- Had a few double diamond process projects during my engineering course in high school- Created a fire sparking project called Heatro following the UX process.- Learned color palettes, shading process, and a lot of drawing techniques.- Was able to understand a lot of cameras and photography history, Pin hole cameras, and editing photos in photoshop.

    • Arizona State University

      2024 - 2028
      Bachelor of Science - BS Human Systems Engineering

    • Thinkful

      2021 - 2022
      UX/UI Immersive Certification User Experience and User Interface Design

      Engaged in comprehensive research (competitive analysis, user personas, usability testing) for the Bussin app. Created wireframes (low and high fidelity) using Photoshop, Procreate, Figma, Illustrator, Google Docs, and Notion. Iterated based on testing data, culminating in a detailed case study.For Wendy's Rewards, revamped the app's redeeming system with empathy maps, journey maps, and prototypes. Conducted user testing, rebranded app elements, and established a design system for… Show more Engaged in comprehensive research (competitive analysis, user personas, usability testing) for the Bussin app. Created wireframes (low and high fidelity) using Photoshop, Procreate, Figma, Illustrator, Google Docs, and Notion. Iterated based on testing data, culminating in a detailed case study.For Wendy's Rewards, revamped the app's redeeming system with empathy maps, journey maps, and prototypes. Conducted user testing, rebranded app elements, and established a design system for seamless iterations. Utilized Photoshop, Procreate, Figma, Illustrator, Google Docs, and Notion for effective collaboration and user-centric solutions. Show less

  • Experience

    • Little Caesars Pizza

      Jun 2018 - Nov 2020
      Consumer Services Specialist

      ● Received payment by cash, check, credit cards, vouchers, or automatic debits.● Issued receipts, refunds, credits, or changes due to customers.● Assisted customers by providing information and resolving their complaints.● Greeted customers entering establishments.

    • Freelance (Self employed)

      Jul 2020 - Dec 2021
      UX/UI Designer

      ● Created over 50 unique designs, concepts, and sample layouts, leveraging comprehensive knowledge of layout principles and aesthetic design concepts.● Determined the size and arrangement of illustrative material and copy, and selected the style and size of type, resulting in a 30% improvement in readability and user engagement.● Reviewed and refined final layouts, suggesting improvements that increased overall design efficiency by 20%.● Developed graphics and layouts for over 100 product illustrations, company logos, and websites, contributing to a 25% increase in client satisfaction and brand recognition. Show less

    • The Wendy's Company

      Feb 2021 - Oct 2021
      Manager

      ● Assisted customers by providing information and resolving their complaints.● Offered customers carry-out service at the completion of transactions.● Answered customers' questions, and provide information on procedures or policies.

    • 4insite

      May 2022 - Aug 2023
      UI Designer

      ● Creating rapid prototypes for low and high resolution design solutions on a daily basis.● Providing and handling 5-6 Tickets on a daily to weekly schedule.● Being apart of client meetings to show new features and solutions● Creative input and expert knowledge on new trending software's and design solutions.

  • Licenses & Certifications

    • Billing and Coding Specialist Certification (BCSC)

      Yuba Community College District
      Feb 2025

    • Certificate of Completion | AscentUP Professional Skills Funamentals

      Ascent
      Jan 2025

    • UX Design Certificate

      Thinkful
      Mar 2022

    • NSCS Membership

      The National Society of Collegiate Scholars (NSCS)
      May 2025
      View certificate certificate