Diaa Algazzar

Experience

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  AFMIC

  Jan 2000 - Jan 2001

  Network engineer

  Worked as a system engineer with responsibility of administrating the network over NT platform and using other system services such as Web/FTP/MAIL/Database services on different Hardware platforms such as IBM, Unisys and Siemens servers.

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  Nile Online

  Jul 2001 - Jun 2009

  Core Network Operation

  Operating and troubleshooting most models of the following vendors:- Cisco Routers, Switches, PIX, ATM Switches BPXs and MGXs .- Juniper Routers, BRAS's.- Paradyne ATM/TDM/IP DSLAMs .- Alcatel ADSL IP DSLAM.- Zyxel ADSL IP DSLAM.- Huawei and Zhone IP DSLAMs- 3COM/HP/Netgear Layer 2 LAN Switches.- Sandvine, IPOQUE and Bluecoat Network Appliances.Professional on the following Technologies:IP Routing BGP, OSPF, EIGRP, NAT, DHCP, WCCP, VLANS, Switching, MPLS, ATM, Frame Relay, xDSL, VPNs. Show less

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  Egyptian Company for Internet and Digital Infrastructure (NOL)

  Jun 2009 - Dec 2012

  QoS and Broadband Services Manager

  • Plan, organize, direct, control and evaluate the operations of a Etisalat telecommunication network & Optimize newly built network as a migration for Etisalat mobile network and ISP Fixed network • Plan, organize, direct, control and evaluate the operations of Internet Quality of Service and E2E Data Services over Fixed network• Consult with Network Planning, deployment and operations senior managers to establish policies concerned with the development, operation and maintenance of Etisalat E2E ISP ADSL services• Capacity planning for both equipment and transmission links related to ADSL and WiFi Broadband scope• Recruit Planning Engineers and Recruit personnel in Telecom, Data Networking, Computer and Systems scopes and oversee their professional development and training.• Optimize BRAS/PEs/GW setup and make recommendations for improvement• Ensure compliance with telecommunications regulations in Egypt • Develop and implement policies and procedures for Network computer systems development and operations• Meet with internal and external clients to discuss system requirements, specifications, costs, deliverables and timelines• Manage team of information systems personnel to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems• Control the budget and expenditures of the department, company or project• Enhance E2E service experience over Mobile and Fixed networks.. • Develop & Implement traffic optimization tools (video optimization) aiming to reduce both network OPEX & congestion and enhance the perceived QoE• Monitor network performance and send to relevant team for E2E recovery• Certify new solutions over fixed network• Validate related solution committed by the supplier (POC) • Write & Evaluate RFPs/RFQs related to BB and QoS area Show less

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  Etisalat Misr

  Dec 2012 - now

  QoS and Broadband Services Manager

  Main Responsibilities:Planning, Design & deploy new Carrier Wi-Fi access network for mobile users with needed integration with Mobile as 3G offloading initiative.Approve and Deliver technical detailed solution to new equipment / services / solutions to match state of the art technologies.Prepare RFPs/RFQs for Core, Distribution, Access solutions then evaluating and selecting the best fit technical & financial solution.Put low level end to end service design for fixed residential / corporate customers to meet their needs.Participate in migration from ATM to IP MPLS network in Etisalat Egypt.Follow up implementation of designs with Operation and Deployment teams.Recommend products to commercial team based on Etisalat ISP network analysis and new features.Contact suppliers / vendors and their representatives to track latest technologies.Fine-tuning and optimizing network performance to enhance user experience and make troubleshooting easier.Follow up and enforce ISP network polices at all levels including network policies, procedures, IP allocations and conventions to make the network structured and make troubleshooting easier.Approve and Deliver technical detailed solution for IP Monitoring Tools and Network Probes to ensure SLA KPI reporting. Show less