Salam AbdulWahab

Experience

• 

  Verizon

  Apr 2014 - Aug 2024

  • Led cross-functional teams in the implementation of quality assurance processes, resulting in a 20% reduction in defect rates over 12 months.• Developed and executed comprehensive test plans and strategies, ensuring compliance with industry standards and regulatory requirements.• Utilized advanced statistical methods and Six Sigma principles to identify process improvements, enhancing product reliability and performance.• Conducted root cause analysis and implemented corrective actions for quality issues, achieving a 95% resolution rate within target timelines.• Collaborated with engineering and production teams to establish and maintain quality control procedures, ensuring consistent product quality and customer satisfaction. Show less

  • Lead Software Quality Assurance Engineer

    Jan 2021 - Aug 2024

  • Solutions Specialist & Customer Service Advocate

    Apr 2014 - Jan 2021