Salam AbdulWahab

Salam AbdulWahab

Followers of Salam AbdulWahab375 followers
location of Salam AbdulWahabBasking Ridge, New Jersey, United States

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  • Timeline

  • About me

    Transforming Quality Assurance Insights into Exceptional User Experiences | Certified Scrum Product Owner(CSPO)| Product Management | Technical Product Owner | Seeking New Challenges

  • Education

    • SUNY Empire State College

      -
      Bachelor's degree Computer Science
  • Experience

    • Verizon

      Apr 2014 - Aug 2024

      • Led cross-functional teams in the implementation of quality assurance processes, resulting in a 20% reduction in defect rates over 12 months.• Developed and executed comprehensive test plans and strategies, ensuring compliance with industry standards and regulatory requirements.• Utilized advanced statistical methods and Six Sigma principles to identify process improvements, enhancing product reliability and performance.• Conducted root cause analysis and implemented corrective actions for quality issues, achieving a 95% resolution rate within target timelines.• Collaborated with engineering and production teams to establish and maintain quality control procedures, ensuring consistent product quality and customer satisfaction. Show less

      • Lead Software Quality Assurance Engineer

        Jan 2021 - Aug 2024
      • Solutions Specialist & Customer Service Advocate

        Apr 2014 - Jan 2021
  • Licenses & Certifications

    • Foundations of User Experience (UX) Design

      Google
      Jun 2024
      View certificate certificate
    • Certified Scrum Product Owner (CSPO)

      Scrum Alliance
      Jul 2024