Renzo Gutierrez

Renzo Gutierrez

Customer Support Representative

Followers of Renzo Gutierrez812 followers
location of Renzo GutierrezSouth Jordan, Utah, United States

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  • Timeline

  • About me

    Licensed Realtor

  • Education

    • Salt Lake Community College

      2012 - 2016
      Associate’s Degree Automotive Engineering Technology/Technician

      Salt Lake Community College — Business and Automotive — Ongoing

  • Experience

    • Xerox

      Jun 2012 - Nov 2013
      Customer Support Representative

      Spanish - English customer service assistance• Inform customer of Verizon Wireless and Raid-Aid product and services.• Continuously recognized for high quality contact score by completing over 60calls per 8 hour shift.

    • Hillside Goodyear

      Nov 2013 - Jan 2014
      General Maintenance Technician

      • Perform all warranty and non-warranty inspections, diagnostics, maintenance,and repair work.• Oversee apprentice employees and monitor progress against customersatisfaction.

    • Wells Fargo

      Jan 2014 - Jan 2015
      Bank Teller

      Introduce customers to new products and services and engage customers to learnabout their financial needs.• Exceeded personal score card goal by pressing over 35 transactions each hour.• Maintain and balance cash drawer and process customer transactions, including,as deposits, ATM processing, bonds, and foreign currency.

    • Mountain America Credit Union

      Jan 2015 - Sept 2015
      Personal Banker/ teller

      Recognize and meet member needs by providing quality service throughtransactions and cross-selling services.• Efficiently process transaction in accordance with established policies andprocedures.• Balance cash drawer daily and excess branch sale goals.

    • Discover Financial Services

      Sept 2015 - Feb 2016
      Account Manager

      Minimize financial loss by performing complete account analysis.• Notify customer of exceeded balances; suspend services on high-risk account• Provide recommendation and apply appropriate payment structure

    • American Express

      Feb 2016 - Mar 2019
      • Operational Risk Analyst

        Feb 2016 - Mar 2019
      • Client Services

        Feb 2016 - Feb 2019
    • Realtypath

      Jun 2018 - now
      Licensed Realtor
  • Licenses & Certifications

    • Insurance Agent (Health, Property, Casualty)

      EHealth, Inc.
      Apr 2019
    • Real Estate Broker/Sales Agent

      National Association of REALTORS®
      Jun 2018
    • HVAC Certification

      State of Utah
      Sept 2014
  • Volunteer Experience

    • Fan In the Stands

      Issued by Special Olympics Utah on Aug 2014
      Special Olympics UtahAssociated with Renzo Gutierrez
    • Track Official

      Issued by Miller Motorsports Park on Jun 2015
      Miller Motorsports ParkAssociated with Renzo Gutierrez