Sol Sara Fernandez

Experience

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  UFC Tourism department

  Jan 2013 - Jan 2014

  Tourism Specialist Receptionist

  This company has a special department dedicated to organize trips for direct customers. My job here was to talk to them and offer them the best deals for vacations. Once they picked the destiny I organized and booked everything they need.

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  Molachino viajes y turismo

  Jan 2015 - Jan 2017

  Tour guide and coordinator

  This job was really enjoyiable for me since I have been working with different kind of groups in different parts of Argentina. My main responsabilities were picking up a group and take care of all their needs during the trip. In the cities I have been working there is plenty of activities to do and enjoy, so I was in charge to organize it.

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  Cultural Care Au Pair

  Jan 2018 - Jan 2020

  Au Pair in the US

  I had the amazing opportunity to move to the US, where I explore the country and visited many amazing places. During my time as an Au Pair, I not only got immerse into the American culture but also improve my English skills through classes at the College of Marin and Sandford University. Some of the advantages as an Au Pair were; Cultural exchange, language proficiency, Childcare expertise, Responsibility and leadership, and travel planning skills.

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  BRUNCHBAR Heerlen

  Sept 2021 - Nov 2021

  Cook and Barista

  This was my first experience with customer service directly. Apart of gaining excellent culinary and barista skills I learn to deliver expectational service. I also worked closely with a team, developing my leadership skills, communication and multitasking.This dynamic and enjoyable dining experience brought me great attributes to my personality and profesional career.

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  H&M Group

  Dec 2021 - now

  • Customer Service Team Manager

    Oct 2023 - now

  • Inclusion & Diversity Team

    Feb 2022 - now

  • Corporate Trainer

    Jun 2022 - Oct 2023

  • Customer Service Agent

    Dec 2021 - Jun 2022