MOHAMMED SHAMNAD NS

Experience

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  Xybo3 IT solutions

  Mar 2015 - Nov 2016

  Network Support Engineer

  Xybo3 IT Solution was formed by a team of IT professionals with the aim of providing optimized IT Infra management support, Solution Designing, Providing quality end-to-end IT infrastructureimplementation and management.• Implement and Manage Local Area Networks • Configuring Cisco Routers 2800,3600• Configure Cisco catalyst Switches 2900, 2950• Network connectivity troubleshooting, ping, trace-route, telnet.• Configure a Cisco switch (Layer2 & Layer3) with VLANs, inter-switch communication and VTP • Develop and implement Access Control Lists to meet user specification • Configuring NAT with Overloading• Monitoring client sites by NOC, emails, Chats, calls. Show less

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  IBM India Private Limited

  Dec 2016 - Jan 2018

  Senior Network Security Engineer

  Worked as an onsite Network Security L2 Engineer for IBM in financial domain. Managing Data Center of leading nationalized bank. • Responsible for troubleshooting and timely resolution of faults/issues in infrastructure network. Provide 24 x 7 operational support for infrastructure networks. • Analyse IP network performance and take proactive actions and preventive measures to monitor and enhance the network performance including hardware upgrades, new installation etc.Support engineering teams on new product/feature implementation, node deployment and technical support matters. • Support the expansion, upgrades and roll-outs of new network infrastructure involving hardware such as routers and switches, associated software, network monitoring and management systems. • Experience in dealing with critical traffic • Conducting operation & maintenance activities (CM & PM activities). • Prepare statistical reports on network and equipment performance. • Experience in Data Center Project which it includes layer 1, 2 and 3 management• Event Management/Trouble Ticket management:Accepting, prioritizing and escalating automated network events. • Coordinate with Basic Service Operators, IBM Internal teams and other vendor for the resolution of infrastructure connectivity/service related problems. • Analyse and interpret existing LAN/WAN infrastructures: provide information, advice or instructions and assist in problem resolution. Show less