Luan De Beer

Luan De Beer

Customer Care Agent

Followers of Luan De Beer77 followers
location of Luan De BeerCity of Johannesburg, Gauteng, South Africa

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  • Timeline

  • About me

    Software Technician at Jarrison Systems

  • Education

    • CTU Training Solutions

      2010 - 2010
      Certificate MCITP
    • CTU Training Solutions

      2016 - 2018
      Certificate Web Development
  • Experience

    • WirelessG

      May 2011 - May 2014
      Customer Care Agent

      I assisted customers over the phone with their technical issues. The technical issues mostly revolvedaround 3G, ADSL and Wi-Fi issues. I assisted users at the Intercontinental Sandton Towers with their Wi-Fiissues. I monitored the gateways and switches of the companies Wi-Fi hotspots and find what the faultwas with them, should they go down.

    • IPT Holdings

      May 2014 - Jun 2016
      Support Engineer

      I was permanently assigned to do IT-related support and server maintenance at our company’s client,Foodcorp. I assisted the employees with any desktop issues, printer issues, e-mail issues, Internet issues,etc. and managed and maintained the servers they had onsite. Foodcorp was then acquired by RCLFoodswhere I then had to assist BCX in transferring our domains over to their new domains. I then worked in theIPT workshop where I fixed laptops, desktops, and tablets for two months. I was then permanentlyassigned to do IT-related support and server maintenance at our company’s client, Regro Technologies. Iassisted the employees with any desktop issues, printer issues, e-mail issues, Internet issues, etc. andmanaged and maintained the servers they had onsite. Show less

    • Jarrison Systems

      Feb 2019 - now
      Software Technician
  • Licenses & Certifications

    • CIW Advanced HTML5, CSS3 & JavaScript Specialist

      CIW
      Jun 2017
    • CIW E-Commerce

      CIW
      Jun 2017
    • CIW Web Specialist

      CIW
      Jun 2017
    • CIW Web Foundations Associate

      CIW
      Jun 2016
    • ACA Dreamweaver CC

      Adobe
      Jun 2016
    • ACA Photoshop CC

      Adobe
      Jun 2016
    • ACA Illustrator

      Adobe
      Jun 2016