Mark Niesman

Experience

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  European Product Fulfillment Group

  Sept 1994 - May 1997

  Product Fulfillment Administrator

  Responsible for all communication between the product fulfillment group and customers in North Asia, Australia, New Zealand, Israel and Western Europe Coordinated marketing, engineering and distribution groups to ensure timely shipments of product to our international customers Consolidated shortage issues and procured promises to our internal/external customers to achieve our monthly goals Team building with distribution floor personnel was the key to a successful and positive environment. Show less

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  International travel

  May 1997 - Oct 1999

  Product Fulfillment Administrator
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  Japan/Korea Division

  Oct 1999 - Jul 2001

  Business Analyst

  Liaison between Product Marketing/Engineering groups located in Japan/Korea and Headquarters in the United States to ensure Japan/Korea Market requirements align with global vision Monitored market performance toward quarterly goals and recommend changes or modification when necessary to meet financial goals of $220 million for the quarter Resolved communication breakdown of shipment information between our customers in Korea and the transportation department. By analyzing and problem solving, shipping information is consolidated to one point of contact instead of promoting many faces to the customer. Efficient and accurate communication is now realized. Publish bi-weekly reports of channel shipment information to the Asian Sector Management team Troubleshoot, analyze and problem solve internal/external customer concerns and inquiries independently Show less

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  MOTOROLA CELLULAR, INC

  Apr 2002 - Oct 2002

  Logistics Specialist

  Manage, purchase, allocate and report on over 125 components Plan, Forecast and Place orders to suppliers to ensure Customer and Business commitments are met Consistently manage relationship with suppliers ensuring orders are received in a timely manner but focusing on cost-effectiveness Consignment Manager for Engineering and Marketing groups within Radiology Systems Division Coordinated Logistics during lean workout session for the production area, identifying obsolete material Lead workout session to organize the accessory inventory location ensuring alignment with the overall revamp of the production area following Six Sigma Standards Show less

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  GE Healthcare

  Oct 2002 - Aug 2004

  Order Management

  Order Management Team Leader / Order Control Point Global Supply Chain Operations Manage team of 5 to effectively coordinate $306 million of orders globally from quote to shipment Partner with Industrial Control Point to prioritize Global Manufacturing Functional player to integrate Electronic Data Interface (EDI) and the full integration of Oracle 11i for Radiology Systems Division using Six Sigma Project Methodology Lead Lean Enterprise Action Workout, streamlining accessory inventory location within production area. Improved visualization by reconfiguring inventory location allowing for improved flow of material. Piloted and implemented regular call-in meeting with PM's to improve communication between ITPS and the OM Representative. Establishing a set time when the PM can communicate hot issues, eliminating extra emails and voicemail, which in return reduced turnaround time. Interface with engineering, project management and marketing to ensure orders are configured correctly, product is available and that they are ultimately shipped on time Show less

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  YELLOW7 INTERACTIVE MARKETING GROUP

  Sept 2004 - Feb 2005

  Project Manager

  Manage projects upon sale and overseeing development to completion Liaison between client and development, ensuring dreams and expectations of the customer are achieved within their project Lead design and development teams ensuring smooth project workflow through daily meetings, reviewing all open projects updating status and establishing action items Daily interface with CEO, updating on critical issues or concerns

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  Southern United States

  Feb 2005 - Oct 2006

  Specialist, Verizon Wireless

  Manage six monthly inventory reports for the South region, reporting out on Scanning Activity for cellular tower sites and switches, scanning error tracking, Cycle Count Accuracy, Temporary Serial ID aging and Returns and Repairs to management the results and score for each of the nine regions Weekly interaction with field inventory coordinators and ensuring receipt of monthly field accuracy and cycle count data for inventory reports Identify and research 200,000 temporary serial Id's within the 9 regions, reporting out results, ranking those that are the oldest and working with the region to reduce their temporary serial id monthly numbers. After six months there was an overall reduction of 50% Report quarterly cycle count and scanning activity to headquarters for the south region Action high visibility projects weekly for management Show less

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  PepsiCo, Foodservice Division

  Jul 2007 - Jul 2011

  SAP Systems Analyst, Equipment Team Lead, Senior Reman Analyst

  Lead training and knowledge transfer for 20 new employees in new office located in; a period of 5 months for SAP and business processes.

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  PepsiCo

  Jan 2011 - May 2011

  Team Lead

  Lead for all Equipment related issues with EAM and work side by side with Sustainment Team for resolution. Lead for all new SAP releases and bundle work for the Equipment Team. SAP CRM R6 upgrade Test Captain in 2009 and various bundle releases throughout 2010. Rigorous testing and heavy involvement in system design fixes lead to successful implementations.Reconcile MCR (Reman facility) inventory location as well as paying invoices via Limit Order for Freight, Storage and Scrap fees monthly.Partner with PBC/ROM leads in managing Equipment Team order backlog. Created weekly tracker/report identifying Past Due orders broken out by bottler location. Since 2009, past due orders have decreased over 60%.Create and distribute job aids and any system enhancements to the Equipment Team Show less

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  PepsiCo

  Jul 2011 - Nov 2012

  Project Management - Trainer/On Site Support/Command Center for SAP Release 7
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  PrimeSource Building Products via Matrix Resources

  Dec 2012 - Feb 2023

  Business Readiness Consultant

  My responsibilities include creating training manuals/job aids, on-site training, go-live preparation and go-live support for 7 Distribution Center implementation waves in both the United States and Canada. Also create uPerform recordings to be published for various tasks for SAP online support for the client.

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  PrimeSource Building Products

  Nov 2014 - May 2018

  SAP Analyst / Trainer / Super User Leader

  SAP Functional Support for 38 Distribution Centers for SD and PTP issues across the United States and Canada via phone and email inquiries from end users.Business Analyst Support, identify functional issues within SAP SD and work with Tech team to resolve. Travel to DCs for hands on functional support and understanding of issues that need long term solutionsSAP Trainer, to date trained over 95 new end users on SAP, both ECC and CRM in a classroom environment

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  Saputo Inc.

  May 2018 - Feb 2023

  SAP Specialist
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  Flowers Foods & Subsidiaries

  Sept 2022 - now

  • Manager QA Test Automation

    Apr 2023 - now

  • Architect

    Sept 2022 - now