Hakimi Draman

Experience

• 

  Universiti Kuala Lumpur

  Feb 2016 - May 2016

  Project Lead

  UniKL MIMET Teaching Factory, Internship Trainee

• 

  UMW Oil & Gas Corporation Berhad

  Nov 2017 - Jan 2019

  Graduate Engineer
• 

  DHL

  Feb 2019 - Jun 2020

  Associate - Billing Duty/VAT

  • Responsible for shipment data validation and maintaining the record• Deliver specialized/expert support and output to achieve correct and complete billing • Check and analyze incoming files, requests and queries • Work closely with internal and external contacts to request and follow-up account number or other relevant information to support correct, timely and complete billing • Responsible to maintain and prepare data for transfer to produce accurate billing invoices/credits

• 

  DHL Express

  Jun 2020 - Aug 2022

  Associate - Data Management

  • Responsible for SVC’s outbound data entry requirements, ensuring that the standardised outbound data entry requirements are met with the required productivity and quality level.• Responsible for countries inbound cleansing and classification of dutiable material, ensuring that customs declaration requirements are met with the productivity and quality levels.

• 

  ByteDance

  Aug 2022 - now

  Content Moderator

  1. Review content on short-video platforms and conduct the content quality control in Southeast Asia markets, make sure the contents comply with local policies, regulations and culture.2. Handle complaints and reports with respect to users and community.3. Interpret and apply complex policies and guidelines to content by understanding the review policies and guidelines.4. ldentify improvement opportunities in workflow by using daily data analysis and suggest solutions.5. Analyze the risk level of incidents and assess the safety status of the community and products. Show less