Sierra Rose, PMP

Experience

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  State of Arizona Department of Economic Security (DES)

  May 1999 - Oct 2018

  Division of Technology Services (DTS), Enterprise Project Management OfficeOriginally promoted to work on a process improvement project to convert the Software Development Methodology into a usable framework for DES approximately 400 software development personnel and to allow the agency to achieve a level 3 Capability Maturity Model Integration (CMMI) certification; manage updates to the processes and keep them maintained. Developed Project Management Office (PMO) governance model. Conduct process compliance audits. Gather and report portfolio metrics. Respond to software development process questions. Conduct project management training for DES staff involved in software development. Organize, edit and publish monthly process improvement newsletter.  Handpicked to manage the redesign of DES’s Project Investment Justification (PIJ) process, which includes maintaining processes and procedures for IT related acquisitions for all seven DES Divisions. In addition to managing the redesign, selected to step in as the PIJ Manager until a permanent employee could be hired. This position is responsible for assisting with the creation of new PIJ’s, monitoring the status of approved PIJ’s and acting as a liaison with the Department of Administration’s Arizona Strategic Enterprise Technology (ADOA-ASET) area. Show less Division of Technology Services (DTS), ATLAS Systems and Programming Promoted as a functional manager for a staff of seven system developers to manage projects in a manner consistent with the Division of Technology Services’ business objectives and established project management processes. Assigned work, ensuring deadlines were met, conducted final review and signed off on all projects. Provided project summaries, risk analyses and lessons learned to DTS executive management. Reviewed and processed project implementation documentation. Assessed and developed team member skills. Conducted performance reviews._________________________________________________________________________________ Show less Division of Child Support Services (DCSS), Systems and Automation AdministrationServed as a functional manager of team of 5-8 business analysts, with responsibility for assigning work, ensuring deadlines were met, conducting reviews of the teams work product and providing final approval on project documentation. Assessed the team’s skills, conducted performance reviews and resolved any personnel issues. Drafted and presented project proposals and impact analysis reports to executive management. Provided analytical support to programmers regarding corrections to current programming._________________________________________________________________________________ Show less Division of Child Support Services (DCSS), Systems and Automation AdministrationPromoted as a functional manager of a team of three help desk analysts, with responsibility for assigning work, ensuring that phones were covered during designated hours of operation and ensuring inquiries were responded to timely. Assessed team skills, conducted performance reviews and resolved all personnel issues. Coordinated communication of systems issues to users and DCSE management. Analyzed, reported and incorporated processes for strategic improvements to business, financial and administrative operations._________________________________________________________________________________ Show less Division of Child Support Services (DCSS), Systems and Automation AdministrationPromoted to provide executive level support to the Systems & Automation Administrator, which included drafting communications to staff, creating meeting agendas, talking points and other supporting documentation. Coordinated internal and external audits for DCSE. Tracked and managed all human resources activities including completing staffing requisitions and critical justifications for hiring, position reviews, scheduling interviews, ensuring performance evaluation for the administration were completed timely and tracking all personnel actions. Assist with preparing the Systems Administrator for meetings by drafting agendas, talking points and other documents. Compiled project summaries and status reports for presentation to executive management. Prepared statistical, financial and monitoring reports for budget personnel and resource management. Developed and maintained employee’s standard and procedures and supervisor’s reference manuals. Coordinated acquisition and budgeting for independent contractors._________________________________________________________________________________ Show less Division of Child Support Services (DCSS), Systems and Automation AdministrationServed as a functional manager of team of 5-8 business analysts, with responsibility for assigning work, ensuring deadlines were met, conducting reviews of the teams work product and providing final approval on project documentation. Assessed the team’s skills, conducted performance reviews and resolved any personnel issues. Drafted and presented project proposals and impact analysis reports to executive management. Provided analytical support to programmers regarding corrections to current programming._________________________________________________________________________________ Show less Division of Child Support Services (DCSS), Systems and Automation AdministrationDesigned, developed, and implemented user-friendly enhancements and modifications to the Arizona Tracking and Locate Automated System (ATLAS), the DCSS’s case and financial management system. Created planning, requirements, testing and training documentation for IT projects and acted as the liaison between child support systems users and technical staff. Provided analytical support to programmers regarding corrections to current programming. Maintained and monitored information required for Federal reporting. Composed ad hoc report specifications and conducted peer review of specifications and project designs. Drafted project proposals, assisted in drafting standards and procedures for analysts, mentored and trained junior business analysts, and performed supervisory duties as requested._________________________________________________________________________________ Show less

  • Senior Project Manager

    Jul 2017 - Oct 2018

  • Project Manager

    Aug 2012 - Jun 2017

  • Information Technology Specialist IV - Project Leader

    May 2011 - Jul 2012

  • Information Technology Specialist III - Supervisor

    Jan 2009 - Apr 2011

  • Information Technology Specialist III - Help Desk Manager

    Oct 2008 - Dec 2009

  • Administrative Services Officer II - Administrative Project Manager

    Oct 2007 - Sept 2008

  • Information Technology Specialist III - Supervisor

    Nov 2005 - Sept 2007

  • Information Technology Specialist III - Senior Business Analyst

    May 1999 - Oct 2005
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  State of Arizona Enterprise Technology (ASET)

  Nov 2018 - Apr 2020

  Oversight IT Analyst

  Responsible for providing oversight on IT projects that are $25,000 or more for all 120+ State of Arizona Agencies, Boards and Commissions. Oversight responsibilities include ensuring projects are delivered on time and on budget, risk mitigation strategies are deployed, and project status updates are reported timely.  Manage DOA’s Project Investment Justification (PIJ) process, which includes maintaining processes and procedures for IT related acquisitions for all State of Arizona’s Agencies, Boards and Commissions. This position is responsible for reviewing and approving new PIJ’s, ensuring required PIJ reporting is completed and acting as a liaison to the agencies, boards and commissions. Show less

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  State of Arizona Department of Public Safety

  Apr 2020 - May 2024

  Project Manager

  Directs and coordinates technical project, program or portfolio activities related to or including planning, organizing, controlling, cost and resource estimating and risk assessments. Performs technical research, analysis and writing. Trains and mentors on project management practices.