Luis Diaz De Leon

Experience

• 

  Circuit City

  Mar 2000 - Apr 2004

  Sales
• 

  PACCAR Parts

  Apr 2004 - now

  As the TRP and Special Markets Sales Support Specialist I am responsible for administering the Special Markets Bid Management program and supporting the Special Markets sales managers with technical part support and marketing collateral creation.Job Functions / Responsibilities•Contribute to supporting the opening of TRP Stores by assisting our store managers with training and technical assistance.•Contribute to the growth of our TRP product offerings by launching new high quality products and programs that our customers require.•Work with our Marketing department and outside entities to design and upgrade our catalog offerings.•Be the one point of contact for our Bid Management system for both internal and external customers.•Update processes utilizing Six Sigma tools to help our team be more efficient. Show less As the Sr. Fleet Development Coordinator, I provide data analysis, reporting and customer systems support in an effort to develop new and existing National Account business. Additionally, I help coordinate sales efforts with outside sales staff and dealers. Job Functions / Responsibilities •Analyze customer sales data to develop new reports, metrics and tools for use by sales staff and dealers•Support new systems integrations (internal and external) to enhance support to National Account Customers by managing systems implementations and monitoring new processes•Maintain daily and weekly reports regarding current status of active National Accounts for senior management•Work with Product Marketing to identify and recommend growth initiatives and targeted opportunities for increased fleet business•Coordinate National Account implementation with PACCAR management, fleet billing, outside sales staff, Customer Call Center and Dealers•Provide customer service support to major National Accounts and Facilitate development of enhanced programs for fleets•Direct communication with National Accounts, both oral and written Show less As a Fleet Sales Coordinator I work to assist in the sales efforts to obtain new and support existing national fleet account business on behalf of PACCAR Parts and the dealer body.Job Functions / Responsibilities • Analyze all National Fleet Accounts purchase inquiries for accuracy, bulk buy opportunities and compliance to all policies and procedures• Review and analyze cost, pricing and competitive data review requirements• Monitor Credit lines with all existing national accounts• Analyze, calculate and respond to Requests for Pricing (RFP) for existing and prospective accounts• Coordinate National Account implementation with PACCAR management, fleet billing, outside sales staff, PACCAR Customer Center and dealers• Maintain documentation on open bids and provide necessary follow-up• Create and maintain DealerNet communications with regard to fleet programs.\• Support dealers and field sales staff by providing information regarding sales and national account programs• Direct oral/written communication with national accounts• Maintain reports and present current status of active and prospective national accounts to senior management• Support division efforts to improve existing national account systems Show less

  • Fleet Sales Manager - Special Markets

    Jan 2024 - now

  • Special Markets Sales Manager

    Mar 2023 - Jan 2024

  • TRP and Special Markets Sales Support Specialist

    Feb 2021 - Mar 2023

  • Sr. Fleet Development Coordinator

    Apr 2015 - Feb 2021

  • Fleet Sales Coordinator

    May 2011 - Apr 2015

  • Customer Service

    Apr 2004 - May 2011