Talk to sales Try for Free
Robert Karpič

Robert Karpič

Technical Support Engineer

Followers of Robert Karpič96 followers
location of Robert KarpičVilnius, Vilniaus, Lithuania

Connect with Robert Karpič to Send Message

Connect

Connect with Robert Karpič to Send Message

Connect

  • Timeline

  • About me

    QA Specialist | Mechanical & Mechatronics Engineer | CAD Design Expert | Technical Support Professional

  • Education

    • Vilnius Algirdas Music School

      2002 - 2008
      Diploma of Education Piano

      Activities and Societies: Performed solo and group pieces. Focused training in piano performance, music theory, and composition.Developed strong skills in discipline, creative problem-solving, and collaborative teamwork

    • Vilnius Gediminas Technical University

      2012 - 2016
      Bachelor's degree Mechanical Engineering

      Activities and Societies: Integration of mechanical, electrical, and software engineering to design and optimize intelligent systems. Robotics, Control Systems, Automation, Embedded Systems, Thermodynamics, and Fluid Mechanics.

  • Experience

    • Bentley Systems

      Aug 2017 - Oct 2022
      Technical Support Engineer

      Providing assistance to customers by diagnosing and resolving technical issues, delivering step-by-step guidance, and ensuring minimal downtime. Troubleshooting hardware and software problems, managing support tickets, collaborating with development teams on complex issues, and maintaining a high level of customer satisfaction.

    • CoinPoker

      Nov 2022 - Feb 2025
      QA Specialist

      Ensuring the quality and performance of blockchain-based gaming software by designing and executing comprehensive test strategies. Focused on identifying and documenting issues, collaborating with developers to enhance system stability, and optimizing the user experience. Conducting thorough manual testing, maintaining detailed test records, and contributing to continuous improvement efforts for a blockchain-powered online gaming platform.

    • TGLAB

      Nov 2022 - Feb 2025
      QA Specialist

      Ensuring the quality and functionality of software products by designing and executing test plans, identifying and reporting bugs, and collaborating with development teams to resolve issues. Performing manual testing, maintaining test documentation, and contributing to process improvements to enhance product reliability and user experience.

  • Licenses & Certifications

    • Postman Beginner's Course - API Testing

      Online Course
      Feb 2025

    • Git Essential Training (2023)

      LinkedIn
      Mar 2025
      View certificate certificate

    • Bentley Accredited MicroStation Professional

      Bentley Systems
      Dec 2021
      View certificate certificate

    • Bentley Accredited MicroStation User

      Bentley Systems
      Jul 2019
      View certificate certificate