Emad Gobran

Experience

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  Citi

  Sept 2001 - May 2008

  Assistant Manager

  Working with CIB Tech Department my work could be summarized as • Understands the strategic objectives of clients & business users & creates tactical plans to realize those objectives.• Uses sound project management techniques to improve the effectiveness of operations, procedures, products, or services.• Organizes people and assigns tasks and responsibilities to achieve the highest productivity; Places key direct reports to serve as a buffer between client/customer and technical work groups• Solving and troubleshooting the entire production problem for banking / financial application that laying under Corporate Bank for Citigroup• Working with most of the computers brands epically HP, IBM and Toshiba • W2k/Windows2003 Servers Administrator (H/W & S/W)• W2k/XP workstation Support (H/W & S/W)• Handling Network Support including cabling and some minor issue on telecommunication • Handling MS-Exchange server on our local LAN. • Supporting software for several banking applications (installation and troubleshooting)• Handling all the issues related to Database administration on SQL 2000 and SQL 7 such as backup/restore, log shipping, performance monitors and some miner problem on SQL programming.• Leading the team responsible for O/S Migration for the entire bank from WinNT4 and W2k to SOE Citigroup standard O/S.• Implementing Citidocs (archiving system) project in Algeria.• Blackberry support and troubleshooting for entire users of Citibank Show less

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  Bank Bahrain & Kuwait

  May 2008 - May 2014

  Assistant Manager ( IT Deputy Head)

  • Reviewing work procedures to improve the work cycle • Assisting in preparing the IT study and plan required with co-ordination with HO• Database Administrator for SQL • Troubleshooting and upgrading S/W and H/W • Resolving entire routine outage and follow up H/W & S/W problems with vendors as well as HO • Preparing and providing all reports and statistical information to business users - Retail, Corporate, Pay-ments, Admin, and Treasury etc. • Providing technical support and solutions to STP (Straight through Processing for SWIFT) implementation, as well as performing preliminary business behavior testing prior to handing over to users.• Overseeing the implementation of entire systems such as Phoenix, GFS, Routers, Quantum and China • Monitoring and controlling SWIFT system • Preparing and providing staff training for the new • Representing BBK for Central bank of Kuwait (CBK) and Kuwait banking Association (KBA) IT meetings.• Assisting in preparation of the IT budget up to 200,00.000 KWD • Managing the security administration for the banking applications, A/D and Exchange server• Acting as project manager on various projects such as RTGS system (KASSIP) and TBS (Traditional Banking System)• Handling daily technical routine errors and providing solutions.• Acting as IT deputy Manager in absence of the IT manager Show less

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  ALFA Ceramic group

  Aug 2015 - Apr 2016

  Head of IT

  • Manage information technology and computer systems• Plan, organize, control and evaluate IT and data operations• Design, develop, implement and coordinate systems, policies and procedures• Ensure security of data, network access and backup systems• Act in alignment with user needs and system functionality to contribute to organizational policy• Manage staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance• Identify problematic areas and implement strategic solutions in time• Audit systems and assess their outcomes• Preserve assets, information security and control structures• Handle annual budget and ensure cost effectiveness Show less

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  El Ibrachy Group

  May 2017 - Feb 2019

  Administrative Manager
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  Agricultural Bank of Egypt

  Mar 2019 - now

  Information Technology Technical Manager

  organize and execute assigned business projects Analyze and interpret data to unearth weakness and problems and comprehend the causespresent findings and suggestions to IT team with ample justification and practical advice provide guidance for any occurring problems and issues