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Nancy Van Den Eynde

Nancy Van Den Eynde

Residential Unit Manager

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location of Nancy Van Den EyndeLommel, Flemish Region, Belgium

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  • Timeline

  • About me

    Sales Support Manager | Customer Service | Dyka Plastics

  • Education

    • Lessius Hogeschool Antwerpen

      1998 - 2002
      Master’s Degree Translator Dutch / English / French

      Thesis: Native American Education in the US

    • Marysville Pilchuck High School (Seattle)

      1997 - 1998
      Senior Exchange Student Speech courses, Basic Spanish, Contemporary World Problems

      I had the opportunity to live in and study a Native American reservation for a year and experienced two different cultures living apart together.

    • Sint-Jozefscollege

      1991 - 1997
      High School Latin-Mathematics

    • SYNTRA Limburg

      2016 - 2017
      Event Management

  • Experience

    • Proximus

      Aug 2003 - Jan 2008
      Residential Unit Manager

      - Lead of ± 15 Dutch and French speaking call agents- Responsible for recruitment, performance, training & development of team members- Lead and organize refresh workshops

    • Big Media Group / Media Plus

      Feb 2008 - Feb 2010
      International Sales Coach

      - Organize monthly in-house and regional sales & communication training and refresh workshops- Lead of 15 Sales Consultants: Project teams in Malaysia, Dubai, Senegal, Qatar, Egypt, Abu Dhabi- Organize and implement project planning based on repeat business and research new markets- Initiate, follow up and focus on product development

    • Avient Corporation

      Feb 2010 - Aug 2016
      Customer Service & Sales Support Manager EMEA, ColorMatrix Europe / GSDI

      - Lead of a geographically dispersed team of 9 team members: Liverpool, Eindhoven, Moscow, Cape Town, Pune- Responsible for recruitment, onboarding, performance, training and development of team members- Responsible for optimal cross-functional and cross-departmental collaboration (Production, Logistics, Quality, Finance, Pricing, IT)- Optimize internal processes and procedures- Certified Customer Centric Selling Trainer / Facilitator - Organization and re-design of CCS Seller Training to PolyOne Europe Customer Service environment- Participation in company-wide SAP Implementation project- Participation in PolyOne Global HR project on improving Collaboration, Transparency and Communication between Business Units - Participation in 2015 PolyOne Leadership Program - Participation in Black Belt projects: Net Working Capital - Accounts Receivables, On-time Delivery Show less

    • Word Watchers

      Sept 2016 - Dec 2020
      Business Owner

    • Nu Skin Enterprises

      Jul 2017 - Mar 2019

      • EMEA Product Marketing Process Consultant a.i.

        Aug 2018 - Mar 2019

      • Marketing Service Manager EMEA a.i.

        Jul 2017 - Jul 2018

    • Brouwerij Martens N.V.

      Apr 2019 - Nov 2020
      Customer Service & Sales Support Manager

    • DYKA België

      Dec 2020 - now
      Sales Support Manager

  • Licenses & Certifications

    • Event Management

      SYNTRA Limburg
      Jun 2017