Subodh Patkar - सुबोध पाटकर

Experience

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  Tata Consultancy Services

  Jan 2007 - Jul 2008

  Process Associate

  I managed customer interactions, issue resolution, and service escalations, ensuring a high level of customer satisfaction and adherence to service SLAs. By analyzing customer feedback and identifying process gaps, I contributed to enhancing service quality.

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  Gati Limited

  Jul 2008 - Nov 2010

  Sr. Warehouse Operations Executive.

  I played a key role in supply chain planning, vendor management, and logistics coordination, ensuring efficient movement of goods across hubs. I led initiatives to reduce transit times, improve inventory accuracy, and enhance customer satisfaction. Additionally, I developed SOPs for warehouse operations, streamlining processes for improved productivity.

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  TNT Logistics

  Nov 2010 - Aug 2011

  Reverse Logistics Coordinator- West

  I coordinated logistics and transportation operations across locations, ensuring timely and cost-effective deliveries. By analyzing regional distribution patterns, I enhanced fleet utilization and optimized routing strategies. I also worked closely with vendors and carriers to improve service levels and reduce operational bottlenecks.

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  G7 InfoTech Private Limited

  Aug 2011 - Jul 2012

  Warehouse Manager

  I managed warehouse operations, inventory control, and order fulfilment processes, ensuring smooth supply chain flow and on-time deliveries. By optimizing storage layouts and streamlining inbound and outbound logistics, I improved operational efficiency and reduced turnaround times. I also implemented inventory tracking systems to minimize discrepancies and improve stock accuracy.

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  Jabong

  Aug 2012 - Feb 2016

  Marketplace Operations Manager

  During this tenure, I managed marketplace operations for 643+ vendors, ensuring compliance with SLAs and operational efficiency. I implemented a Just-In-Time (JIT) inventory model, optimizing stock flow and reducing holding costs while enhancing order processing speed. My contributions were recognized with the "Best Employee of the Quarter" award, reflecting my strong commitment to operational excellence.

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  Shop CJ India

  Mar 2016 - May 2017

  Regional Logistics Manager West-South at Star CJ India SCM-OPS

  I expanded delivery operations into 65+ new cities, enabling high-volume e-commerce order fulfilment across West and South India. I led the expansion and training of a 300+ member logistics workforce, ensuring smooth operations during periods of high demand.

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  Landmark Arabia

  Jun 2017 - Nov 2018

  Ecommerce !! OmniChannel !! Operations - KSA

  I managed fulfilment center operations for Landmark Group’s e-commerce brands, including Max, Splash, Baby Shop, and Home Box. I played an important role in launching Landmark’s e-commerce operations in Saudi Arabia, implementing a Click & Collect model across 600+ stores. Additionally, I introduced automated dashboards using Power BI, allowing real-time tracking of carrier performance, delivery rates, and logistics costs.

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  Flipkart

  Nov 2018 - Jul 2019

  Regional Logistics Manager

  I led logistics operations across the Western region of India, optimizing last-mile, middle-mile, and first-mile transportation strategies. I successfully improved fleet utilization, ensuring the smooth operation of 500+ dedicated delivery vehicles. By implementing lean logistics methodologies, including Kaizen, 5S, and Six Sigma, I reduced the cost per shipment (CPS) by 50%.

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  LF Logistics

  Aug 2019 - Jan 2020

  Sr Warehouse Operations Manager

  I spearheaded operations for a 30K sqm e-commerce distribution center, handling 500K+ SKUs and 40M+ inventory units. Managing a 24x7 fulfilment operation, I ensured the accurate and timely processing of 40K+ daily orders with a 99.5% fulfilment accuracy rate. My focus on process automation and vendor negotiations resulted in a 12% cost reduction (~₹4M INR savings). I also played role in launching Myntra’s marketplace for H&M, ensuring smooth system integration and fulfilment efficiency.

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  6thStreet.com

  Feb 2020 - Mar 2021

  Warehouse & Logistics Lead

  I managed a 10,000 sqm e-commerce warehouse, overseeing a large-scale inventory of 250K SKUs and 900K+ units. I played a key role in optimizing fulfilment processes for 6thStreet.com, Adidas.com, and TommyHilfiger.com, ensuring timely order dispatch and delivery. By implementing automated warehouse processes and an in-house delivery network, I reduced per-order fulfilment costs from 23 SAR to 9 SAR. During the COVID-19 pandemic, I led crisis management initiatives, ensuring zero disruptions in order processing and logistics operations. Moreover, I negotiated vendor contracts, introducing SLA-based agreements to improve service quality and cost efficiency. Show less

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  MAGRABi

  Apr 2021 - now

  E-commerce Warehouse and Logistics Operations Lead - GCC

  In my current role, I oversee end-to-end e-commerce fulfilment and logistics across the GCC region, ensuring smooth inventory management, warehousing, and last-mile delivery operations. I have enhanced delivery performance to a 97% success rate, with an 82% first-attempt delivery rate. By spearheading automation and process optimization, I reduced order fulfilment delivery times to 90 minutes in Dubai and 3 hours in Riyadh. In addition to, I played an important role in expanding Magrabi’s logistics capabilities, introducing Click & Collect, express deliveries, and same-day shipping, while leading the setup of a 15K sqm sorting center to scale operations efficiently.Design and develop Macula Order Management System (OMS) to enhance order fulfilment efficiency and accuracy. Show less