Kayce Elgin

Experience

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  College of Charleston

  Aug 2016 - Dec 2016

  ICAT Startup Accelerator

  I competed in the College of Charleston's Interdisciplinary Center of Applied Technologies accelerator program. Our team, GoodWorks, designed a system for connecting volunteers with nonprofit opportunities in their local communities as well as providing a blockchain ledger for all donation transactions conducted through our system. Our goals were to foster lasting relationships with volunteers and the organizations within their community, improve the overall quality of life within these communities, as well as provide a measure of transparency and accountability for nonprofits that were severely lacking at the current time. Show less

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  Booster TV, Inc.

  Dec 2016 - Oct 2017

  Growth Director

  Conducted market research and customer profile analysis to drive new adopter growth and concurrent user retention through direct oversight of platform development.

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  Apple

  Oct 2017 - Jun 2019

  Technical Specialist

  Ensured customer satisfaction through exceptional direct customer support while coordinating with my team to manage the workflow of the Genius Bar.

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  The Citadel

  Jul 2018 - Nov 2018

  Project Manager

  Managed projects for Leadership and Ethics training seminars for MARSOC and GardaWorld, while reporting to Lt. Col Tom Clark (USMC) and Major Ted Fienning (USMC)

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  Axios Evos LLC

  Jun 2019 - Feb 2020

  Strategic Consultant

  Provided strategic management consulting with an emphasis on data-driven solutions to refine business strategy and processes. Some notable clients include Red Clay Hot Sauce and GrandScapes LLC.

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  Bear Cognition

  Jan 2020 - now

  Bear Cognition provides a managed data platform as a service, this includes data warehousing, advanced data analytics, as well as custom AI/ML solutions for our clients. The Director of Software Engineering defines the technical strategy for Bear Cognition and oversees development of the engineering department.Grew the department and platform to support hundreds of clients with thousands of users in under 4 years. Lead and Mentor teams of engineers (5 Data Engineers, 1 DevOps Engineer, 3 Full-Stack Engineers, 1 Product Owner) fostering career growth from junior to senior roles, resulting in steady growth of dedicated and efficient teams.Oversee SOC 2 type 2 and HIPAA Compliance requirements including policy generation and control enforcement.Directly report to and advise COO & CEO on strategic technical initiatives. Show less Identified need for dedicated internal engineering staff and established software engineering department teams.- Data Engineering (2 engineers), Cloud Engineering / DevOps (2 engineers), Platform Engineering (2 Engineers)Led enterprise solutions architecture initiatives and software development for engineering teams.- Rearchitected/Transitioned monolithic .NET application to high availability serverless application with 99.999% all-time uptime.Developed data integration solution and enterprise-scale data warehouse to increase compatibility with over 300 source systems increasing customer acquisition by 200% and retention by 63%. Show less

  • Director of Software Engineering

    Jul 2023 - now

  • Technical Solutions Manager / Senior Software Engineer

    Jan 2020 - Jun 2023