Derek Pistorius

Experience

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  Blockbuster

  Apr 2003 - Nov 2007

  Store Manager

  * Responsible for all human resource functions including hiring, terminating, training, scheduling, accountability and performance evaluations.* Managed cash flow and all bank transactions. * Provided excellent customer service and resolved all customer issues.* Planned and lead store remodels and oversaw weekly new release walls * Control asset protection and security details.

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  Walmart

  Nov 2007 - Apr 2018

  Assistant Manager

  * Determine, prioritize, and delegate tasks to direct reports. * Consistently meet deadlines by ensuring all tasks are completed at the highest quality. * Responsible for designing multiple materials such as posters, flyers, name badge backers, brochures and banners to create awareness of important activities and events for employees, customers and vendors. * Recommend and implement creative marketing strategy enhancements to increase store process efficiency and sales.* Plan and prepare meeting materials and lead team communication meetings.* Design and build impressive merchandise displays. * Exercise problem solving skills on a consistent basis.* Provide timely and satisfying solutions to unexpected situations involving customers and employees. * Responsible for hiring, terminating, scheduling, overseeing performance evaluations, coaching for improvement, mentoring, and payroll for employees. * Manage daily accounting operations for cash registers and financial reports. * Manage all facets of the flow of store inventory. * Analyze profit and loss statements. * Knowledge and experience in all parts of E- commerce* Resolve all escalated customer issues Show less

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  UPS

  May 2018 - Aug 2018

  Supervisor

  * Ensured damaged, misplaced, and hazardous packages were handled by employees correctly* Ensured all employees were working safely and hitting all performance standards* Monitored and trained all employees* Supervised and ensured that every deadline for every trailer for 20 separate docks were met consistently* Problem solved on the fly when unforeseen problems occurred and moved resources to ensure deadlines were still met* Worked with other supervisors to share resources to help everyone succeed* Succeeded in an environment where being extremely detailed and efficient was key to success* Ensured employee time cards and pay were correct* Kept and shared a positive attitude while working in a high paced, high stress environment Show less

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  Budget Car and Truck Rental of Atlanta

  Aug 2018 - now

  Location Manager

  * Use reports to predict business needs and write and plan schedules accordingly* Manage and monitor inventory of a large number of high value vehicles* Ensure every vehicle is cleaned, safe, and ready for customers to rent* Manage and process claims for damaged vehicles* Work with inventory control managers and law enforcement to recover stolen vehicles* Process 10 point inspections on large moving trucks * Work with and assist distribution team to ensure proper distribution of fleet* Assist in preparing and adding new vehicles into inventory* Research and audit contracts to ensure accuracy and look for training opportunities* Main point of contact for VIP accounts that provide travel for high profile celebrities* Enforce location standards to make sure location looks and runs great at all times* Meet with owners of company to discuss company focus points and results* Resolve all escalated customer issues in a professional and timely manner* Provide accurate and honest performance reviews to employees Show less