Akash Rao

Experience

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  SaleBuild IT Enabled Services Private Limited

  Mar 2014 - May 2015

  Senior Research Analyst

  Setting appointments for the elite clients by contacting various companies and briefing them about the application software and mobile applicationPreparing a Case Study of the software highlighting its major Features in order to give a clear picture and effective impact to the target clients.Contacting clients to inform them about new developments in the company’s product. Developing quotes & proposals.Tracking and following up with customers and clients for an end to end management in pre-sales process. Show less

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  Tech Mahindra Business Services

  Jul 2015 - Aug 2018

  CRA- Sales and Retention

  As a Sr CRA, I worked for UK client' 3 Global Services, one of the biggest telecom industries in the UK. I shouldered the entire responsibility of upgrading the Existing Customers to extend the contract for another two years. I worked on telecom contracts with corporate clients and B2C in the UK region. I also identified the market and prepared case studies to send to clients.My other job duties include the following:Managed workflow efficiently, even in high-volume situationsDeveloped in-depth knowledge of company offerings to identify profitable business opportunities.Formulated and implemented a growth strategy focused on financial gain and customer satisfaction.Identified potential partnerships, opportunities to enhance distribution and open up new markets, and methods to augment efficiency within the organisation.Establish & execute strategies by undertaking competitive research. Effectuate pre-planned plans for the accomplishment of performance milestones. Assessed the strategic initiatives required to take the company to the next level. As a result, contribute to exceeding revenue objectives & achieving key measurable results. Show less

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  Resilinc

  Sept 2018 - Aug 2019

  Sales and Pre Sales consultant

  At Resilinc Solutions Pvt Ltd, I was held responsible for driving the sales of Resilinc products & helped achieve customer acquisition & growth targets. I developed sales opportunities by researching and identifying potential accounts. My other job duties include the following:Oversaw the planning and implementation of business plans to penetrate new markets.Ensured that the customer/prospect database is constantly updated & records for each in terms of calls made, inquires, feedback, etc. is maintainedSet up and deliver sales presentations, product/service demonstrations, and other sales actions.Conveyed with customers to assess and satisfy their needs and meet or exceed their expectations.Established RFP, RFI, and RFQ responses to potential customers.Supported marketing efforts such as trade shows, exhibits, and other events. Emphasized service or product features and benefits, discussed credit terms, quoted Prices, and prepared sales order forms or reportsManaged the business functions to maximize returns and expand a business brand.Directed all customer relationship activities to ensure delivery of high-quality service.Accomplished the business targets and attracted new clients to achieve profitability goals. Show less

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  Celoxis - Project Management Software

  Aug 2019 - Jun 2022

  Strategic Planning and SupportFormulating goals, standards, and metrics to keep track of key performance indicators (KPIs).Establishing and presenting innovative strategies to team members, executives, and customers to build a foundation forsuccessful sales plans. Accomplish sales goals and boost revenue through the product.Sales ManagementResponsible for driving end-to-end sales for Celoxis project management platform.Assessing and engaging with key decision-makers to determine fit, need, project budgets, and timelinesLeading discovery calls to understand customer requirements and prepare relevant presentations of the application.Delivering a detailed demonstration of the software and resolving customer queries.Revenue GenerationGenerating revenue through market penetration and using effective sales methodology, contributing to exceeding revenue objectives, and achieving measurable results and providing valuable support.Account ManagementActing as an account manager for new customer accounts for the 1st year and constantly growing the user base throughout the year. Working with stakeholders during implementation and being the glue between all respected partiesPre-sales ManagementCarrying out the pre-sales activities and responding to RFP , RFI and bid management.Customer Management:Successfully working with customers from North America, South America, EMEA.Managing customers queries by giving solutions according to company procedures and policies.Customer SatisfactionConducting monthly reviews for SMB/ Enterprise accounts to ensure customer satisfaction. Service clients post platform implementation and act as the point of contact for all program issues and custom programming requests.Team Management:Directing, training & monitoring team members performance to ensure efficiency in operations and meeting individual &group targets.Functioning closely with the Marketing and Product management team to ensure maximum conversion of the leads. Show less

  • Senior Manager - Enterprise Sales

    Aug 2019 - Jun 2022

  • Associate Manager

    Aug 2019 - Jul 2021
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  WebEngage

  Jun 2022 - Nov 2024

  • Associate Director of Sales - EMEA

    May 2024 - Nov 2024

  • Territory Sales Manager - MEA

    Jun 2022 - Apr 2024
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  XEBO.ai

  Nov 2024 - now

  AVP Sales - MEA