Lindsay S. Palmer

Experience

• 

  Starbucks

  Aug 2018 - Sept 2020

  Prepared beverages for customers, maintained a clean work environment, and assisted customers with any issues.

  • Student Manager

    Aug 2019 - Sept 2020

  • Barista

    Aug 2018 - Sept 2020
• 

  GrandPR

  Jan 2020 - May 2021

  Primary point of contact for all client relations, task delegation, internal communications, human resource duties, and employee onboarding.

  • Chief Executive Officer

    Apr 2020 - May 2021

  • Account Associate

    Jan 2020 - Apr 2020
• 

  WMPRSA - West Michigan Chapter of the Public Relations Society of America

  Jun 2020 - Nov 2021

  In this position I serve as the Student Liason to PRSA DEI efforts. In collaboration with local professionals, DEI efforts are strategized and carried out within the WMPRSA community, via this committee. In this position I aided in all communication needs for the West Michigan Public Relations Society of America. My particular role was email marketing for current members of the organization.

  • DEI Committee

    Jan 2021 - Nov 2021

  • Communications Committee

    Jun 2020 - Jan 2021
• 

  RED66 Marketing

  Aug 2020 - May 2021

  Digital Marketing Intern

  Aided in web development for clients, ad creation, content planning, social marketing strategy, and email marketing.

• 

  The Other Way Ministries

  Jun 2021 - Oct 2021

  Communications Intern

  In this position I have the opportunity to further my experience in the non-profit sector, as well as curate my design, social media, and marketing skills.

• 

  SeyferthPR

  Jul 2021 - Oct 2021

  Public Relations Intern

  In this position I gained invaluable skills pertaining to agency life, confidential clients, national brand management, and business partnership skills.

• 

  True Society

  Dec 2021 - Jan 2023

  Bridal Consultant

  In my role as bridal stylist I mastered customer relation skills through enhancing interpersonal communication skills. Working alongside clients during one of the most important periods of their personal life allowed me to manage expectations, excel creatively, master customer facing experiences, and establish strong sales skills. - 73% sales to appointment ratio - 11 name-referenced positive reviews- Experience managing trade show events and stylized content shoots with product.

• 

  Berger Chevrolet

  Jan 2022 - Aug 2022

  Marketing Associate

  • Ownership of socials and content creation• Developed videography and video editing skills• Grew new follower growth MoM by 75%• Short form video views grew by nearly 170%• Attended Digital Dealer Conference to establish roots in the automotive industry• Managed google analytics and google ad creation• Data collection and analysis

• 

  Freelance

  May 2022 - now

  Freelance Marketing Consultant

  In recent years, I have taken on a freelance role to continue to grow my marketing and design skills. While working in a full-time position, I have been able to take on numerous clients for long-term social media management, email marketing, content creation, and design services.

• 

  Flex Administrators, Inc.

  Aug 2022 - now

  In my position at Flex Administrators I execute a high level of customer care and confidentiality in all matters. This position has expanded my knowledge of FSA, HSA and COBRA accounts allowing my skills in customer care to be strengthened. Additionally, I am extending my marketing experience to a new market audience, the benefits industry.

  • Customer Support Specalist and Marketing Coordinator

    Oct 2023 - now

  • Administrative Assistant and Marketing Support

    Aug 2022 - Oct 2023