Varun Agarwal

Experience

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  Amdocs

  Aug 2008 - Oct 2011

  Senior Subject Matter Expert

  Product development of Amdocs Resource Manager(Cramer) – Network Inventory Management tool, part of Amdocs OSS product suiteCOTS solutions development - Automation packs for service fulfillment and network rolloutDevelop requirement traceability matrix and create automated test scriptsCreate design documents and user guide for the product/ solutionsProduct Development Life Cycle using Galileo - Agile methodology

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  Accenture

  Oct 2011 - Jun 2014

  Senior Analyst

  Engagement with major European Telecom provider for Business analysis & Solution designing within their Operation Support System (OSS)/Business Support System (BSS) domainFeasibility analysis and estimation for new proposalsProduct management in service fulfillment and inventory management area of telecom domainExpert in Delivery process management using Agile methodologiesLiaising with client for requirement gathering and operation review meetingsQuality control and Process optimizationHandling cross functional and cross cultural teams Show less

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  Amazon

  Aug 2015 - Mar 2018

  Program Manager

  Responsible for Seller Acquisition and Seller Success for Self-Service Registration (non-linear) channel Build Self-Serve product solution to scale seller base on Fulfillment by Amazon (FBA) service Drive Operational excellence within assisted seller onboarding process for MFN and FBA service offeringsPrepare GTM strategy with Marketing team during peak/ non-peak period to drive demandLaunch Self-Service Deals Platform for IN sellers (worldwide initiative) & drive seller adoption to platformProgram manage Account Management team to drive inputs for SSR sellers to help them perform & succeedBuild audit mechanism via Catalog Quality functions to ensure good quality selections are brought on the platformDevelop Educational resources to provide guidance to seller through their launch journey & beyondSetup tax verification process within compliance function to prevent bad actors entering platform Show less