
Gopal Sarkar
Tech Support / Projects

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About me
Hospitality Management / Owner ECM Admin - Work Flow, Project Manager
Education

CompTIA
2003 - 2003A + Certified Computer TechnicianA+

Microsoft
2003 - 2003M.O.U.S Microsoft Office User Specialist
New York University
2010 - 2011Project Management Project ManagementProject Management

Columbia University in the City of New York
-Hi-five: Health Informatics for Innovation, Value & Enrichment (administrative /IT Prospective) Health/Health Care Administration/Management
The City University of New York
1995 - 2000Electromechanical Engineering Technology
Experience

Vernon Technology Solutions
Feb 2000 - Dec 2001Tech Support / Projects• Managed tech support team for all of the US branches. • Managed projects that involved configuring and installing Compaq, IBM and HP servers on clients site and setting up DSL/TI connectivity. NBA, VERIZON, LIFETIME TV, ABC News, Sprit.com, MTV, Deloitte & Touch and Hyatt Regency were among the clients. • Also, configured IBM, COMPAQ, THOSIBA, and HP laptops for their sales staff. • Maintained SUN SERVERS, Loaded Solaris for clients, Deployed Ultra 30,60 stations. . • Planned, installed and supported Microsoft Windows NT network environment. • Maintained Internal LAN backbone Windows & UNIX. Created and maintained standards for cables. • Build network and support them at conventions also overlooked at all the issues and presentations Show less

Computer Solution Provider
Jan 2001 - Dec 2023Project Manager/ Consultant, Computer Solution Provider FEB’02 – March 05 Feb 06-Feb07As an independent contractor, worked on numerous projects for major corporations like UPS, DHL, HP and SONY. In addition, managed infrastructure for many small companies. Also, contracted with Comp-USA to provide on-site technical services for their clients that ranged from individuals to retail stores and offices. Some of the key tasks performed were:• Setup and upgrade IT infrastructure and troubleshoot problems in the network, hardware and PC. • Provide data security, fault tolerance & monthly maintenance WIN NT, 2000.2003 environment.• Design wireless network and security for retail stores and offices. • Upgrade hardware & software and also provided advice as Microsoft Certified Partner. • Setup local area network after performing detailed technical analysis on their requirements. • UPS,DHL onsite system support, Upgrade, Troubleshoot, Install Routers, Switches ETC• HP, SONY Desktops, Server, Laptop Onsite Warranty Service.• COMP-USA onsite Business Support, Network troubleshoot, Migration, Data , Assessment, ETC Show less
IT Consultant / Project Manager
Mar 2001 - Dec 2023Consultant
Jan 2001 - Jan 2013

PC Tech USA
Feb 2002 - Dec 2002Instructor Trainer• Teaching Microsoft Office XP 2002 User Specialist and prepare students for certification. • Teach A + Core and Operating system. • Tech Students how to solve everyday corporate IT problems prepare them for real life work

Standard Chartered Bank
Mar 2005 - Feb 2006Information Technology ConsultantAs a member of the bank´s global infrastructure project management team worked on numerous global infrastructure initiatives, as listed below:• Implemented the project to replace NT Domains with single user authentication. • Upgraded existing IS applications and implemented automated software management using RADIA. • Administered the RADIA application and coordinated the global rollout by working with teams in South America and London.• Managed migration of OS from Win NT to Win XP and email from Lotus notes to Microsoft Outlook• Managed replacement of obsolete desktops, laptops and workstations with Dell hardware also imaging.• Installed application such as BUSINESS OBJECTS , BLACKBERRY, PALM, NETOP, VPN & others.• Supported users with bank wide applications like CITRIX, IMX , EBBS, B2BX, GHOST, USPMT ETC Show less

Hackensack University Medical Center
Feb 2007 - Jan 2011Information Technology Consultant / Analyst• Hospital IT Support almost 8000 User, Windows Environment also custom application support.• Deployed XP Sp2 also Daylight Savings Time for all the stations, part of the solution for Virus attack.• Troubleshoot & configure Mobile Nursing stations and make sure they are secure WPA.• Blackberry ,Palm, LaserJet & Thermal printer support for all the department.• Replaced all the PACK systems including imaging also build systems as per AGFA Pack system.• Remote support for all users including on and off site offices. SMS, REMEDY Ticket system.• Configure and troubleshoot CITRIX clients and applications.• Build system with auto logon to network for ER and other Hospital system. Editing registry, profile.• Build & Edit Images using GHOST for future systems. Replace & troubleshoot hardware problems.• IDX/RAD , LAST WORD, SNA, MDNET, VPN, LOGICARE, CERNER MILENIUM.• ACTIVE DIRECTORY, E-MED, SMART ID, KRONOS, CRYSTAL REPORT, RAS.SQL. Show less

NYC Health and Hospitals Corporation
Mar 2011 - Apr 2017Senior Consult MISBusiness Application - Update Applications & Sever, Policy, Deployment , Monitor Application Issues, Manage Vendors. Project Management. Coordinate with different Groups for Integration and deployment. Oversee the whole project.

Markel Corp - representing Accenture
Apr 2017 - Oct 2017IT Consultant - System Administrtor at Markel Crop - Representing AccentureIT Consultant - System Administrator - OnBase

Contellation Mutual / MMIC representing Forsythe a Sirus Company
Mar 2018 - Jun 2019ECM / DMS AdminDMS or ECM Admin / Deployment

GS HOSPITALITY, L.L.C.
Sept 2020 - nowBusiness Owner
Licenses & Certifications
- View certificate

Health Informatic for Innovation, Value & Enrichment (Administrative/IT Prospective)
Columbia University in the City of New York 
OnBase Certified System Administrator
Hyland, creator of OnBaseFeb 2016
Project management from New York University
New York University- View certificate

EdX Honor Code Certificate for Introduction to Linux
EdXAug 2015
Languages
- beBengali
- hiHindi
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