Gopal Sarkar

Gopal Sarkar

Tech Support / Projects

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location of Gopal SarkarSugar Land, Texas, United States

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  • Timeline

  • About me

    Hospitality Management / Owner ECM Admin - Work Flow, Project Manager

  • Education

    • CompTIA

      2003 - 2003
      A + Certified Computer Technician

      A+

    • Microsoft

      2003 - 2003
      M.O.U.S Microsoft Office User Specialist
    • New York University

      2010 - 2011
      Project Management Project Management

      Project Management

    • Columbia University in the City of New York

      -
      Hi-five: Health Informatics for Innovation, Value & Enrichment (administrative /IT Prospective) Health/Health Care Administration/Management
    • The City University of New York

      1995 - 2000
      Electromechanical Engineering Technology
  • Experience

    • Vernon Technology Solutions

      Feb 2000 - Dec 2001
      Tech Support / Projects

      • Managed tech support team for all of the US branches. • Managed projects that involved configuring and installing Compaq, IBM and HP servers on clients site and setting up DSL/TI connectivity. NBA, VERIZON, LIFETIME TV, ABC News, Sprit.com, MTV, Deloitte & Touch and Hyatt Regency were among the clients. • Also, configured IBM, COMPAQ, THOSIBA, and HP laptops for their sales staff. • Maintained SUN SERVERS, Loaded Solaris for clients, Deployed Ultra 30,60 stations. . • Planned, installed and supported Microsoft Windows NT network environment. • Maintained Internal LAN backbone Windows & UNIX. Created and maintained standards for cables. • Build network and support them at conventions also overlooked at all the issues and presentations Show less

    • Computer Solution Provider

      Jan 2001 - Dec 2023

      Project Manager/ Consultant, Computer Solution Provider FEB’02 – March 05 Feb 06-Feb07As an independent contractor, worked on numerous projects for major corporations like UPS, DHL, HP and SONY. In addition, managed infrastructure for many small companies. Also, contracted with Comp-USA to provide on-site technical services for their clients that ranged from individuals to retail stores and offices. Some of the key tasks performed were:• Setup and upgrade IT infrastructure and troubleshoot problems in the network, hardware and PC. • Provide data security, fault tolerance & monthly maintenance WIN NT, 2000.2003 environment.• Design wireless network and security for retail stores and offices. • Upgrade hardware & software and also provided advice as Microsoft Certified Partner. • Setup local area network after performing detailed technical analysis on their requirements. • UPS,DHL onsite system support, Upgrade, Troubleshoot, Install Routers, Switches ETC• HP, SONY Desktops, Server, Laptop Onsite Warranty Service.• COMP-USA onsite Business Support, Network troubleshoot, Migration, Data , Assessment, ETC Show less

      • IT Consultant / Project Manager

        Mar 2001 - Dec 2023
      • Consultant

        Jan 2001 - Jan 2013
    • PC Tech USA

      Feb 2002 - Dec 2002
      Instructor Trainer

      • Teaching Microsoft Office XP 2002 User Specialist and prepare students for certification. • Teach A + Core and Operating system. • Tech Students how to solve everyday corporate IT problems prepare them for real life work

    • Standard Chartered Bank

      Mar 2005 - Feb 2006
      Information Technology Consultant

      As a member of the bank´s global infrastructure project management team worked on numerous global infrastructure initiatives, as listed below:• Implemented the project to replace NT Domains with single user authentication. • Upgraded existing IS applications and implemented automated software management using RADIA. • Administered the RADIA application and coordinated the global rollout by working with teams in South America and London.• Managed migration of OS from Win NT to Win XP and email from Lotus notes to Microsoft Outlook• Managed replacement of obsolete desktops, laptops and workstations with Dell hardware also imaging.• Installed application such as BUSINESS OBJECTS , BLACKBERRY, PALM, NETOP, VPN & others.• Supported users with bank wide applications like CITRIX, IMX , EBBS, B2BX, GHOST, USPMT ETC Show less

    • Hackensack University Medical Center

      Feb 2007 - Jan 2011
      Information Technology Consultant / Analyst

      • Hospital IT Support almost 8000 User, Windows Environment also custom application support.• Deployed XP Sp2 also Daylight Savings Time for all the stations, part of the solution for Virus attack.• Troubleshoot & configure Mobile Nursing stations and make sure they are secure WPA.• Blackberry ,Palm, LaserJet & Thermal printer support for all the department.• Replaced all the PACK systems including imaging also build systems as per AGFA Pack system.• Remote support for all users including on and off site offices. SMS, REMEDY Ticket system.• Configure and troubleshoot CITRIX clients and applications.• Build system with auto logon to network for ER and other Hospital system. Editing registry, profile.• Build & Edit Images using GHOST for future systems. Replace & troubleshoot hardware problems.• IDX/RAD , LAST WORD, SNA, MDNET, VPN, LOGICARE, CERNER MILENIUM.• ACTIVE DIRECTORY, E-MED, SMART ID, KRONOS, CRYSTAL REPORT, RAS.SQL. Show less

    • NYC Health and Hospitals Corporation

      Mar 2011 - Apr 2017
      Senior Consult MIS

      Business Application - Update Applications & Sever, Policy, Deployment , Monitor Application Issues, Manage Vendors. Project Management. Coordinate with different Groups for Integration and deployment. Oversee the whole project.

    • Markel Corp - representing Accenture

      Apr 2017 - Oct 2017
      IT Consultant - System Administrtor at Markel Crop - Representing Accenture

      IT Consultant - System Administrator - OnBase

    • Contellation Mutual / MMIC representing Forsythe a Sirus Company

      Mar 2018 - Jun 2019
      ECM / DMS Admin

      DMS or ECM Admin / Deployment

    • GS HOSPITALITY, L.L.C.

      Sept 2020 - now
      Business Owner
  • Licenses & Certifications

    • Health Informatic for Innovation, Value & Enrichment (Administrative/IT Prospective)

      Columbia University in the City of New York
      View certificate certificate
    • OnBase Certified System Administrator

      Hyland, creator of OnBase
      Feb 2016
    • Project management from New York University

      New York University
    • EdX Honor Code Certificate for Introduction to Linux

      EdX
      Aug 2015
      View certificate certificate