Ryan Gonzalez

Experience

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  KPMG

  May 1992 - Aug 1997

  From Assistant to Manager

  I started as an assistant for the auditing department in 1992. I was responsible for creating KPMG’s Information Technology Audit practice for the Americas in 1993. Achievements included the consolidation of the first computer assisted audit support center outside of Europe and Asia. I was the youngest international trainer and one of the youngest employees to be appointed Manager. I developed auditing projects and technological risk evaluations for the Hotel and Leisure, Financial, Health and Public Sector industries. Show less

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  BearingPoint

  Sept 1997 - Mar 2003

  I was responsible for the sale and execution of several consulting projects for the Nicaraguan Government, under the auspice of the World Bank. The projects envisioned the transformation of the "Instituto Nacional del Seguro Social de Nicaragua" (Nicaraguan Social Security Institute), starting with the separation of the financial and accounting functions from the pension funds, as well as the labor, and health risks areas. The objective was to create a new pension information system. The re- engineering and implementation of a new operation model for the Nicaraguan Social Security Institute was achieved within a year. The project received an award from the World Bank. Show less As Consulting Manager, the main duties performed were the creation and consolidation of a Health and Public Sector consulting practice for Central America, Colombia, and Venezuela. During this period, several activities were done regarding market scope, project detection, strategic alliance development with different market providers, and customization of proposed methodologies. I was responsible for negotiations held with the Venezuelan and Colombian fuel companies, each amounting to over US $30 million. As well as the negotiation with the Colombian government for the Social Security transformation, a proposal that exceeded the US$15 million. Show less

  • Public Sector & Healthcare Project Director

    Dec 2001 - Mar 2003

  • Consulting Manager-Latin America Health and Public Sector Practice

    Sept 1997 - Mar 2003
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  Microsoft

  May 2004 - Sept 2010

  To lead and execute the commercialization and sales strategy of Microsoft’s Public Sector strategic accounts in Costa Rica, including the health, education, local and central government verticals. Responsible for executing strategic initiatives in Costa Rica for the Telecommunications industry, as it prepares to open up to national and international competition, as a result of changing regulations. The main responsibilities were:• Defining and deploying initiatives related to the forecast, pipeline and opportunity management, account relationship, etc. • Defining and managing partnership strategies with the telecommunications accounts, to use existing programs or create new ways to maximize the ARPU (Average Revenue per User); thus have an impact at both a financial and social level, such as is the case with digital inclusion. • Supporting the implementation of Microsoft’s social responsibility programs to impact communities and improve the good corporate citizen image. Show less

  • Public Sector & Telecomunications Account Manager

    Sept 2007 - Sept 2010

  • Business Solutions Specialist

    May 2004 - Aug 2007
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  Mobtion

  Oct 2010 - Jan 2012

  CEO

  To lead MOBTION transition from a startup company to fully consolidated company. Responsible for executing strategies to increase sales pipeline, customer satisfaction and transform the company from a traditional IT Project based organization to a mobile transactional services organization. The main responsibilities are:• Maintaining a healthy P&L• Defining strategic investment in R&D in order to create innovative mobile solutions • Defining and deploying initiatives related to the forecast, pipeline and opportunity management, account relationship, etc. • Creating and managing joint ventures and strategic partnerships with the main actors of the Financial Sector. Show less

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  Oracle

  Feb 2012 - Jun 2024

  As Public Sector Territory Manager for OCI, the main challenge was to increase the level of cloud consumption in the main territories such as Guatemala and Costa Rica. The immediate results were the doubling of cloud consumption in both territories, but the projection for growth of approximately 1000% in one Fiscal YearBased on my experience in architecture of IT solutions and services, several transformational projects were positioned in the main health, justice, education and financial institutions in both Guatemala and Costa Rica. When I left Oracle, these projects were already in the acquisition process.In terms of relationships with the main accounts in the territory, a position as a trusted advisor was achieved, considerably facilitating the exchange of ideas and value proposals to solve client problems. Hence the creation of an important pipeline of projects with a high level of maturity. Show less Supporting Oracle ACS commercial team in the creation and development of new services solutions for Central America Customers.As part of ACS presales team, I oversaw architecture and design of complex ACS services for current and new customers. In addition, based on my sales experiences, I defined closing strategies that works to accelerate sales cycles and change the customer vision of ACS, from a project service unit to a full-service support and operations organization that can add value to reduces risk and increase the benefits of use Oracle Licenses and Cloud Services.This last year in this position, we achieved the biggest contract of ACS services for Central America. As part of a multi pillar deal, the ACS solution designed was the key component of the proposal to assure the customer an efficient and cost-effective cloud support and operation as soon as their workloads will be migrated to Oracle Cloud. Show less In charge of develop Advanced Customer Support Services Sales for Central America & Panama Region. During last two years we have been positioning ACS services in Central America, achieving YOY growth. Last fiscal year in this position ACS growh more than 150%This role includes not only commercial activities to create new opportunities for the different markets in Central America but also the supervision of the delivery team to accomplish the objectives of each project.Oracle has two other services LOB in Central America; however, ACS has positioning as the preferred service LOB to support Oracle License business in the Region during the last three years. Show less In charge of sales execution and to develop sales strategies for Oracle Consulting Services in Central America and Panamá. I was responsible for executing strategies to increase relationship and sales pipeline in the region. I was able to successfully achieve over 107% quota during first year and increase pipeline during current fiscal year. The responsibilities included:• Develop penetration strategies in markets that would enable growth in consulting services sales for the critical mission solutions, improving Oracle Consulting Services positioning in Central America.• Develop a strong relationship with Licenses Sales teams and partners for all countries part of the territory.• Support complex sales process related with Applications Solutions for economic groups and the most important companies in the region. Show less

  • Public Sector - Cloud SalesTerritory Manager

    Jul 2022 - Jun 2024

  • Master Services Sales Solutions Manager

    Jun 2021 - Jul 2022

  • Advanced Customer Services Sales Executive for Central America

    Jun 2014 - Jun 2021

  • Consulting Sales Manager for Central America

    Feb 2012 - May 2014
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  PBS Group Limited

  Oct 2024 - now

  Banking and Finance Vertical Sales Manager

  I will oversee leading the development of commercial strategies focused on the growth and expansion of our financial products and services, with the objective of offering innovative and valuable solutions to our clients.At PBS Group, a leading company in the industry of technological solutions and services for the financial sector, we work to strengthen the relationship with our strategic partners, optimize processes and generate new business opportunities.