Christian Romo

Experience

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  Walmart

  May 2013 - Mar 2014

  Courtesy Associate, Deli Associate

  Courtesy Associate May 2013- March 2014 Assisted customers with finding items in the store, and helped put away customer purchases  Organized shopping items by stocking shelves and restocking returns. Provided aid to cashiers.  Trained new courtesy associates, and supervised all courtesy associates  Managed working hours by balancing gathering shopping carts, cleaning garbage in parking lot and shopping carts, and maintaining the appearance of the front of the store. Deli Associate August 2013- March 2014 Communicated with customers to help choose food products Assorted and packaged a variety of food to display for customer purchase Detailed work space by washing dishes, mopping the floor, and sanitizing counters to ensure healthy food quality Show less

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  Arizona Diamondbacks

  Mar 2014 - Sept 2014

  50/50 Raffle Sales Representative

  Averaged over $1,000 in sales per game and exceeded $60,000 in total sales for the seasonInteracted with numerous amounts of groups in attendance to ensure a great fan experience Coordinated time, partner, and money commitments to reach the maximum amount of customers

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  Arizona Sports and Entertainment Commission

  Sept 2014 - May 2015

  Event and Operations Intern

  Researched, contacted, and collaborated with multiple organizations, venues, and fellow interns to plan and create events for the Grand Canyon State GamesAttended events to assist the commissioner(s) in operations related tasks to guarantee successful eventsCreated and maintained a volunteer database, and developed new volunteer leads for during select future events

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  Ultimate Fighting Championship

  Oct 2014 - Dec 2014

  UFC Ambassador

  Promoted UFC Fight Night Phoenix at events within the Phoenix areaExecuted UFC activations at the EA Sports UFC College Tour throughout the Arizona State University campus.Engaged in grassroots marketing by recording crowd demographics and promotional feedback

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  Arizona Super Bowl Host Committee

  Jan 2015 - Jan 2015

  Economic Impact Study Volunteer

  Studied the economic travel costs of out of town visitors at the Pro Bowl, Super Bowl, and Super Bowl Media Center

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  National Football League

  Jan 2015 - Feb 2015

  Area Manager

  Managed the set-up and coordination of the Flight Deck entertainment venues and corresponding volunteers at the University of Phoenix Stadium

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  Phoenix Suns

  Feb 2015 - Oct 2017

  Responsible for the set-up, execution, and follow-up of pre-game, in-game, and post-game activities. Time management of game entertainment teams (Suns Dancers, Hip Hop Solar Squad, Sol Patrol, Ratt Pack, and Sidewinders) to ensure on-time arrival for upcoming team/team member live shots, activities, and promotions. Coordination and interaction of mascots (The Gorilla and Scorch) throughout the duration of home games and at community events. Engagement of fans through selection of audience members and arena rows to participate in contests and promotions. Show less

  • Game Operations Stage Manager (Game Crew)

    Oct 2016 - Oct 2017

  • Street Team Marketing

    Feb 2015 - Oct 2016
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  Arizona Diamondbacks

  Mar 2015 - Dec 2016

  Street Team Marketing

  Expanded the Dbacks Kid’s Club database by recruiting new members and reenrolling prior signups Conducted research surveys to provide demographic info to aid the ticketing and partnerships departmentsAttended community and partnership events to engage fans in interactive pitching and hitting games, prizes, and giveaways

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  Arizona Coyotes

  Sept 2015 - Apr 2016

  Community Relations, Howler's Kids Club Intern

  Tasked in helping to grow and re-establish Howler’s Kids Club as an integral connection between youth fans and the teamResponsible for membership recruitment and engagement with members through social media and at home games. Involved in the development and execution of Howler’s Kids Club experiences and activities.Assisted with game-day activities and at off-site events with Howler the mascot and Paw Patrol.

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  Arizona Department of Economic Security

  Jul 2016 - now

   Knowledge of the techniques and principles of project management, process improvement modeling, research techniques, strategic planning by utilizing innovative, creative and critical thinking Communicative in expressing ideas and information concisely with all levels of the organization; oral and written communication. Establish, develop, and maintain positive, productive relationships with individuals and motivate groups to build teamwork and work toward common goals. Build and leverage strong working relationships to support team cohesion to influence positive change management. Work effectively within all levels of the organization (peers, employees, management) to accomplish goals and to identify and resolve problems by balancing the needs of multiple stakeholders  Skilled in providing critical feedback and facilitating two-way communication across all levels of the organization. Facilitate problem-solving sessions with cross-functional teams that consider all potential outcomes for each potential solution and recommend a sustainable solution that best fits the division and shareholders/stakeholders needs. Ability to teach others and to assess the effectiveness of various coaching and teaching techniques applied and adjust accordingly when needed. Lead business goal setting and reporting by establishing and maintaining baseline metrics and analytics through collaboration with leadership team to track and report all key performance indicators against annual, quarterly and monthly goals.  Demonstrated experience using Salesforce.com Show less Represented Arizona’s Division of Child Support Services IV-D Program through statewide outreach seminars that included information about child support program overview, child support negotiations, and child support enforcement tactics to different local demographics. Formed and nurtured new/existing partnerships with outside agencies and nonprofits to identify areas of community need for presentations, information booths, and workshops.Reviewed and evaluated program activities analytically and to develop effective plans and methods for program improvementUtilized independent analysis, creativity and evaluation of documents, reports, marketing efforts, and statistical data to develop materials and utilize resources.Proactive in planning and executing the celebration of the federally recognized Child Support Awareness Month through school supply donations, writing proclamations for Arizona’s governor, mayors, and county board of supervisors to endorse, coordinating the agency’s family friendly event(s), and obtaining/supervising an intern staff Updated the Division of Child Support Services’ website to implement the design, layout, and URLs of the Evaders’ webpage postings. Show less

  • Community Outreach Manager

    Jan 2020 - now

  • Community Outreach Specialist

    Jul 2016 - Dec 2019