Caleb S. Brown, MBA

Experience

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  Sterling House Senior Living Corporation

  Sept 1994 - Jan 1996

  Executive Director

  Responsibility for three, single-story 45+ suite facilities in Oklahoma City, Chickaska and Weatherford, OK. Coordinated the selection, hiring and staffing of 35 personnel for each new start-up facility while maintaining budgetary successes of $2.1 million per facility. Established pathways with local hospital Discharge Planners and Hospitalists to aide in identifying potential residents for an ease of transitions to higher acute care to long-term care placement. Created and presented training materials to clinical staff, volunteer groups and various local outreach programs to assist in education of long-term care benefits.• Implemented marketing plans to lead to 100% occupancy in both Oklahoma City facilities in the first year.• Aided as Executive Director mentor to six other facilities throughout Oklahoma to meet successful budgetary and census goals. Show less

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  Marriot Senior Living Service

  Jan 1998 - Jan 2001

  Brighton Gardens Senior Living Center

  Oversaw tri-level communities with 120 residential suites, including LTCF, rehab and secured Dementia Unit. Coordinated the selection, hiring and staffing of 90+ personnel for two start up facilities. Managed clinical, administrative, marketing and food service personnel. Managed budget in excess of $6.5 million in OK facility and over $9 million in NE. Facilitated mentorship for management staffing for the new start up facility in Tulsa, OK. Delivered training to all staff for annual CPE requirements and to various local outreach organizations.• Implemented initial marketing plans that were successful in exceeding company expectation of 100+ resident census in first year. Show less

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  Vistacare Hospice

  Feb 2001 - Jan 2006

  Executive Director

  Led daily operations of clinical and administrative activities throughout sixteen counties in East Texas region. Established company plans, standards and reporting procedures across all departments. Managed 60 administrative, clinical and hourly personnel.• Expanded service area from 7 to 16 counties.• Successfully implemented our first national Accreditation Program via CHAP for our Texas facilities• Implemented cost efficiency and savings programs within a $4 million budget to decrease overall first-year spending more than 45%, resulting in positive end-of-year profit margins throughout tenure.• Introduced marketing strategies that grew average daily patient census from 42 to 128 patients. Show less

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  Heartland Hospice Services

  Mar 2006 - Feb 2008

  Executive Director

  Directed the local functioning of corporate operational systems, including finance, marketing, state/federal and CHAP compliance, and management of administrative, clinical and hourly personnel. Created and expanded revenue performance and business potential while representing corporation within the community.• Grew operating revenue by 96% and led to a 2006 end-of-year positive revenue margin of 103% for the first time in the Program’s past five years; and then again in 2007 by 118% as a result of cost efficiency and savings programs.• Increased patient census by 89% (9 to 80 patients) in less than two years through strategic leadership of marketing team and introduction of new strategies. Show less

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  Intrepid USA Healthcare Services

  Apr 2009 - Mar 2010

  Administrator

  Oversaw multi-site offices in Tucson and Oro Valley, AZ to include functioning of corporate operational systems, including finance, marketing, state/federal and Medicare compliance, and management of administrative, clinical and hourly personnel. Led and motivated staff and vendors, as well as acted as chief advocate for patient and family needs.• Enhanced analysis and data projections for cost management and Gross Margin improvement

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  Comfort Hospice and Palliative Care

  Jun 2010 - Feb 2011

  Executive Director

  Administered and coordinated the completion of operations related to clinical activity within an eight-county area. Oversaw finance, marketing, and business development, as well as ensured adherence with state/federal guidelines and CHAP accreditation. Led and supervised administrative, clinical, and hourly employee activities.● Lowered expenses by 40%, grew revenue by 20%, and achieved an end-of-year positive revenue margin through the introduction of streamlined savings programs and cost-efficiency improvements.● Increased patient census from 19 to 35 in six months (45% increase) through strategic team leadership and launch of new marketing strategies.● Grew the number of referrals by 47% in the second half of 2010 through relationship cultivation with previous large group physicians and home health referral sources. Show less

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  VERDE VALLEY COMMUNITY HOSPICE, LLC

  Aug 2011 - Jan 2014

  Executive Director

  Directed the completion of daily operational functions of a hospice program. Delivered a variety of tasks (HR, finance, marketing) and confirmed alignment with program guidelines and state/federal and Medicare regulations. Monitored the performance of staff and confirmed all activities adhered with position guidelines.• Achieved profit margin improvement and cost management through enhanced analysis and data projections. Company was sold for a large profit and was recognized as the number one chosen hospice in northern Arizona. Show less

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  Fairfax Tax Services / the Riverstone Group

  Feb 2014 - Aug 2019

  Senior Tax Accountant

  Led the completion of financial and operational tasks such as federal, state, county, and city tax preparation. Analyzed income taxes and generated support work papers for annual financial reports. Conducted in-depth research into company tax positions and respond to any inquiries from state tax agencies. Maintained up to date knowledge and understanding of state tax changes and distributed the expected effects to other tax department personnel and leadership.● Completed organizational tax preparation with minimal errors and within allotted timelines. Show less

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  Mercy Hospice

  Dec 2019 - Dec 2020

  Executive Director / Administrator

  Spearheaded day-to-day operational activities and the performance of systems including finance, marketing, state/federal, and adherence with CHAP. Oversaw the performance of administrative, clinical, and hourly staff across nine counties. Acted as the face of the organization in the community and identified opportunities to enhance revenue performance and business potential.● Directed monthly operations and finances and attained a high profit ratio during 2020 COVID-19 closures and reduced overall patient census.● Established an outreach program to new public formats which enabled the cultivation of relationships with local Texas State house of Representatives, Chambers of Commerce, and area hospital districts. Show less

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  Brookdale

  May 2021 - now

  Executive Director II