Meagan Owens

Experience

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  RDI Corporation

  Jul 2010 - Jan 2011

  Sale Representative

  • Met frequently with technical, product management and service personnel to stay current on company offerings and business policies• Implemented marketing strategies and techniques, increasing revenue and customer satisfaction• Utilized various sales techniques to develop relationships with customers and drive sales

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  Toomey Natural Foods

  Mar 2011 - Apr 2012

  Sales Associate

  • Prepared merchandise for sales floor by pricing or tagging• Maintained organized, presentable merchandise to drive continuous sales

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  Cato Corporation

  Aug 2012 - Apr 2013

  Sales Associate

  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue• Maintained organized, presentable merchandise to drive continuous sales• Applied security and loss prevention training toward recognizing risks and reducing store theft• Processed product returns and assisted customers with other selections• Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise• Prepared cash deposits with zero discrepancies Show less

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  Kidd Coffee

  Oct 2012 - Aug 2013

  Barista

  • Learned every menu preparation and numerous off-label drinks to meet all customer needs• Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins• Maintained supply levels in counter and customer areas to meet typical demands• Trained new team members with positive reinforcement and respectful, encouraging coaching• Controlled line and crowd with quick, efficient service• Cultivated ability to recall customers' names and address each by name• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment• Prepared coffee, cleaned dining areas, opened register and carried out other opening duties Show less

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  P.F. Chang's China Bistro

  Aug 2013 - May 2014

  Hostess

  • Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus• Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience• Supported servers, food runners and bus boys with keeping dining area ready for every guest• Managed in-person and telephone guest inquiries, customer service requests and reservation bookings• Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs Show less

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  TriHealth

  Nov 2013 - Sept 2014

  Medical Assistant

  • (11 months) Bethesda Group Practice• Offered age-appropriate patient care before, during and after exams• Updated inventory, expiration and vaccine logs to maintain current tracking documentation• Submitted prescriptions to pharmacy via phone, fax or web• Attended required training, education and meetings• Performed clerical duties, such as word processing, data entry, answering phones and filing• Obtained client medical history, including medication information, symptoms and allergies• Gathered forms, copied insurance cards and form of identification to collect patient information for billing and insurance filing• Sanitized, restocked and organized exam rooms and medical equipment Show less

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  UC Health Orthopaedics and Sports Medicine

  Nov 2014 - Feb 2016

  Medical Assistant

  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records• Performed clerical duties, such as word processing, data entry, answering phones and filing• Performed in fast-paced environment• Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions• Explained procedures to patients to reduce anxieties and increase patient cooperation• Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment• Updated inventory, expiration and vaccine logs to maintain current tracking documentation• Directed patients to examining rooms and coordinated transportation assistance as necessary• Completed clinical procedures and gathered patient data for interpretation by physician• Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history• Sanitized, restocked and organized exam rooms and medical equipment• Casting and Splinting• Wound care• Suture/Staple removal• Submitted prescriptions to pharmacy via phone, fax or web Show less

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  Crown Services

  Nov 2014 - Nov 2014

  Medical Assistant

  • Temporary position• Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions• Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation• Obtained client medical history, including medication information, symptoms and allergies

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  WCPA

  Feb 2016 - now

  Medical Assistant Supervisor

  • Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards• Processed patient specimens according to priority and documented results• Greeted clients and guests professionally and courteously to cultivate and maintain welcoming atmosphere• Achieved client confidence and protected operations by keeping information confidential• Performed cash drops or transactions, including carrying drop boxes• Demonstrated proficiency in taking patient medical histories and vital signs• Demonstrated flexibility working with internal team members to remedy any issues and preemptively coming up with solutions• Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager• Reached out to insurance carriers to obtain prior authorization for testing and procedures• Managed and edited approximately 20 incoming calls, emails, and faxes per day from patients or customers• Assisted in resolving and satisfying client requests and internal operational issues• Organized department in accordance with administrative guidelines in order to provide specified nursing services to meet legal, organizational and medical staff guidelines• Interviewed patients to obtain medical information, weight and height measurements and vital signs• Used Google calendar to schedule and manage patient appointments• Ability to perform in fast-paced environment Show less

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  Meagan S Hudson Photography

  Apr 2017 - now

  Photographer|Owner

  • Inspected proofs to ensure quality of prints, adjusting and retouching as necessary• Photographed high-quality images for both print and Internet distribution• Fabricated camera mounts and cases to capture images and protect equipment• Managed customer expectations with open consultations and frequent communication

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  Cincinnati Children's Hospital Medical Center

  Jan 2023 - now

  Patient Access Representative