Akbar Raza

Experience

• 

  EXPRESS MOBILE DOCTOR LIMITED

  Jun 2013 - Jan 2014

  Sales Assistant

  Full-time sales assistant. Duties included:•Mobile technician•Customer service• Shop security•Restocking

• 

  Wigan Police Station

  Mar 2015 - Apr 2015

  Shadowing

  Shadowed: A Sergeant, an Officer, a Custody Officer • Observed a Police interview• Observed morning roll-call/brief• Process of how suspects are booked into custody• Observed interview between duty solicitor and Police Officer

• 

  Wigan Magistrates Court

  Apr 2015 - Apr 2015

  Shadowing

  Shadowed: The Crown Prosecution Service and a Criminal Defence Solicitor • Understanding the pre-trial preparations• Observing a client brief• Attending Court hearings

• 

  Warrington Magistrates Court

  Feb 2016 - Feb 2016

  Mock Trial

  Runners-up in a mock trial with college. Played a Magistrate and the defendant.

• 

  Citizens Advice

  Feb 2017 - Sept 2017

  Gateway Assessor

  Gateway Assessor. Duties include: • Interviewing clients (face-to-face or via telephone) and assess the appropriate level of service • Mentoring• Using case management systems • Assist with social policy work and identify areas of reform• Refer clients

• 

  Three UK

  Sept 2017 - Sept 2018

  Customer Advisor

  I started my employment on a part-time basis, eventually moving to a full-time basis. Customer Advisor. Duties include: • Meeting KPIs and sales’ targets • Being customer centred and building a customer rapport • Champion Role of competitor checks • Collaborative engagement • Product research and demonstrations • Stock and cash managementAwarded Customer Advisor of the Month for: •January 2018•May 2018•July 2018Area Advisor of the Month for:•February 2018 Show less

• 

  Kings Chambers

  Mar 2018 - Apr 2018

  Work Experience

  • Worked alongside, and shadowed Barristers• Observed a Mediation• Attended Court Hearings • Prepared Court documents

• 

  DWF

  Sept 2018 - Sept 2019

  Paralegal

  Litigation Paralegal. Duties include:• Effectively utilise a case management system• Contact with Defendants; Explaining our Client’s instructions, options available, and answering any questions they may have• Mentoring• Advising Clients, and carrying out Clients’ instructions• Taking inbound/outbound calls• Adhere to Client service level agreements and deadlines are met• Drafting and serving legal documents and Letters Before Action • Consistent use of IT and research; including Microsoft Office applications• Instructing legal advocates• Ensure client care and maintain relationships. Liaising with other teams across the firm• Complying with policies and procedures Show less

• 

  Aspiring Solicitors

  May 2020 - now

  Member
• 

  Legal Cheek

  Jun 2020 - Jun 2020

  Virtual Vacation Scheme
• 

  Bright Network

  Jul 2020 - Jul 2020

  Commercial Law Internship
• 

  Thomson Reuters

  Aug 2020 - Aug 2021

  Legal Student Representative

  Duties include:• Encouraging more effective use of Thomson Reuters’ legal services such as Westlaw UK, Practical Law, eBooks and legal know-how.• Working with Thomson Reuters, Law Librarians and other key members of staff to schedule hands-on training sessions on campus at your institution.• Hosting drop-in sessions.

• 

  SHL Solicitors

  Aug 2021 - now

  • Solicitor

    Aug 2023 - now

  • Trainee Solicitor

    Aug 2021 - Aug 2023