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Katleen Angeles

Katleen Angeles

Customer Associate Execeutive

location of Katleen AngelesMetro Manila, National Capital Region, Philippines

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  • Timeline

  • About me

    Salesforce Administrator at Stream Global Services

  • Education

    • Lyceum of the Philippines University

      2005 - 2009
      Bachelor of Science in Tourism

  • Experience

    • Convergys

      Jul 2009 - Jun 2010
      Customer Associate Execeutive

      Worked as a Medical Account, we checked customer Benefits and Claims filed by the Doctors.

    • West Contact services

      Jul 2010 - Mar 2013
      Technical Support Associate

      Worked as a technical support rep for customers of Comcast. Troubleshoots on Cable, Internet and shipping issues.

    • Stream Global Services

      Apr 2013 - now
      Salesforce Administrator

      We are the Support of all Administrators. We accept tickets created by Salesforce Users and Administrators, helping them with their issues within their Salesforce.com Organization, we assist them by providing steps, navigational path, workarounds within Salesforce.com in order to meet their company needs.

  • Licenses & Certifications

    • Salesforce.com Certified Administrator

    • Salesforce Certified Advanced Administrator

      Jun 2013