Thomas Escamilla

Experience

• 

  Kleinhouse & Sons LLC

  Jun 2013 - Mar 2015

  Account Manager

  During my time at GIA, I had the opportunity to work directly under esteemed buyer Benjamin Zucker, where I gained hands-on experience in the wholesale diamond industry. I was responsible for organizing certificates, handling valuable parcels, and managing customer relations. This experience allowed me to develop essential skills by collaborating with industry professionals.

• 

  R2Net Inc - JamesAllen.com

  Mar 2015 - Mar 2020

  Senior Quality Assurance Specialist

  • Account ManagerCoordinated with manufacturers, Laboratories, in house teams to produce jewelry for Signet Jewelers. Providing direction and development of Lab Grown diamond projects through North America. Continuing follow-up activity to ensure appropriate communication and job instruction reaches all levels of production.• Showroom Representative Engage customers in friendly conversation while giving detailed advice from a gemologist perspective, Customizing orders to fit the customer's desire. Diamond consulting with customers looking to purchase loose diamonds of all sizes, shapes, and color. • Quality control Inspect to approve Loose Diamonds in all shapes and sizes Engagement rings, Wedding bands, Earrings, and Pendants. While looking for Porosity, Toolmarks, Rhodium burn, Bad Workmanship, Loose center/side stones, Crooked head, and all possible Durability Issues Show less

• 

  Thomas Esca Jewelry

  Oct 2021 - now

  Business Owner

  Owner and operator of Thomas Esca Jewelry specializing in jewelry manufacturing, design, production, and repair of fine jewelry and watches.- CAD- Jewelry Repair- Diamond / Gemstone Sourcing- Watch Specialist - Appraisals - Bespoke Engagement Rings

• 

  The RealReal

  Nov 2021 - Jan 2024

  Senior Gemologist Fine Jewelry / Account Manager

  •Jewelry Verification & Accreditation Professional Jewelry Verification and Accreditation Specialist who will be responsible for ensuring the authenticity, quality, and compliance of jewelry products. This role will also involve managing customer accounts, ensuring effective communication, and maintaining strong relationships with clients.• Account Management Manage client accounts, ensuring all account details are accurate, and assist in resolving any issues related to orders, payments, or discrepancies.• Client Relations Assisted the sales team by offering expert advice on jewelry certifications, providing tailored solutions for customers, and supporting customer retention efforts. Show less