Frances Brignol

Experience

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  The Home Depot

  May 2016 - Nov 2017

  Cashier/Special Services Associate and Pro Sales Associate

  - Provided fast and friendly customer service to each customer as the last point of contact.- Stayed up-to-date on merchandise, current sales and promotions, and policies regarding sales and exchanges.- Promoted sales by being among the top ten in customer credit card applications.- Handled special order sales, keeping track of thousands of dollars in merchandise.- Built strong customer relations by developing an understanding of customer needs and how to fulfill them.

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  Firewall Centers

  Aug 2018 - Dec 2021

  Mentor, Lead Mentor, and Success Coach

  - Mentored and tutored middle schoolers, helping improve the relations between students, parents, and teachers.- Taught students and instilled organizational values.- Managed student behavior and personnel, ensuring daily operations ran smoothly.- Monitored students’ social and emotional well-being as their case manager.- Input student data into databases and oversaw the inputting of data to guarantee accuracy.

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  Lighthouse Community Church

  Aug 2023 - Jun 2024

  Administrative Assistant

  - Boost church engagement by updating and translating welcome booklets and announcement slides on Canva- Handle inbound calls to resolve queries, schedule appointments, and take detailed messages when necessary- Performed clerical functions such as ordering office supplies and distributing mail

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  Grant Thornton (US)

  Jun 2024 - now

  Audit Intern