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Mike Wysocki

Mike Wysocki

Line Cook

Followers of Mike Wysocki437 followers
location of Mike WysockiOttawa, Ontario, Canada

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  • Timeline

  • About me

    Systems Engineer, Intermediate at N-able

  • Education

    • Sacred Heart High School

      2007 - 2012
      High School Diploma

      Activities and Societies: Basketball Team, Jazz Band

    • Algonquin College of Applied Arts and Technology

      2015 - 2017
      Technology Diploma Computer Systems Technology and Networking

      The program focuses on the technical aspects of commonly used components and troubleshooting techniques for computer hardware, operating systems, networking technologies, system administration, and a suite of related support and application software packages.

  • Experience

    • East Side Marios Restaurant

      Jan 2010 - Jan 2013
      Line Cook

      Food preparation (pizza cook)Cooking meals to order – on time and well presentedAssisting the head chefMaintaining the highest standards of food and kitchen hygieneCleaning of the pizza oven and work area frequently

    • Metropolitain Brasserie

      Jul 2013 - Apr 2015
      Line Cook

      Cooking meals to order from scratch, on time and well presented, for a 300-seat capacity, fast-paced restaurant. Food preparation (soups, roasts, baking, etc.). Assisting the head chef. Maintaining the highest standards of food and kitchen hygiene. Maintaining and ordering supplies (Inventory).

    • Bradley's Insurance - Stittsville

      Apr 2016 - Mar 2017
      IT Support

      Assist and support in user accounts, connectivity, and hardware for small business network. LAN and WAN troubleshooting. Data transfer between different insurance brokerage software (Power Broker and Applied Epic). Maintaining infrastructure for various personal lines insurance policies.

    • Best Buy

      Nov 2016 - Jun 2017
      Geek Squad

      - Supporting both Windows and Mac users with OS diagnostics, troubleshooting, reinstallation, and setups- Physical repairs involving consumer RAM, Hard Drives, CPU’s, and motherboards- Experience with customer warranty database, along with a repair database- Servicing customers and diagnosing specific issues to quote repair prices

    • SolarWinds

      Jun 2017 - Jan 2021
      Helpdesk Analyst

      Essential Duties and Responsibilities:· Respond to end user support requests and close within service level targets, supports both local staff, remote users, and remote offices within North America.· Resolve and close assigned tickets· Perform installation, configuration and upgrade task to desktop, laptops, peripherals and related software.· Handle new hires and terminations.· Provide technical assistance to computer system users by answering questions or resolve problems including the use of computer hardware and software, user access, printing, installation, word processing, electronic mail, phones and operating systems.· Other duties as assigned. Show less

    • N-able

      Jan 2021 - now

      • Systems Engineer, Intermediate

        Jan 2022 - now

      • Systems Engineer, Associate

        Jan 2021 - May 2023

  • Licenses & Certifications

    • Culinary Arts Certificate

      Qualified to work in high end restaurants as a cook.

    • Learning Azure Automation

      LinkedIn
      Jun 2023
      View certificate certificate

  • Volunteer Experience

    • Fundraiser Event Setup

      Issued by Acceso International on Jan 2007
      Acceso InternationalAssociated with Mike Wysocki