Gabrielle Koontz

Experience

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  LSM Chiropractic

  Oct 2008 - Aug 2009

  Chiropractic Assistant

  This was a fantastic job where I was able to use a variety of my skills to help the clinic operate smoothly and efficiently. I scheduled appointments, handled patient record and insurance billing input into the database, handled cash and conducted nightly inventory and bookkeeping. I also compiled requested medical records, greeted patients, and developed x-rays. I learned how to excel under the pressure of a fast-paced clinic environment and made some great connections with my co-workers.

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  BMO Harris Bank

  Nov 2011 - Apr 2014

  Service representative, Acquisition Analyst

  I worked closely with assisting customers as a Service representative, handling teller and cash transactions, as well as vault inventory and cash and loan payment management. I also served as the Acquisitions Analyst, ordering and maintaining supply inventory for the branch. Every day was full of interesting conversations with customers and employees alike.

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  Madison Area Technical College

  Aug 2012 - May 2015

  English Instructor

  I instruct a variety of students in the development of their writing skills, including in-class writing exercises, editing, writing workshops, grammar review, and discussions based on writing topics. I develop curriculum as well as plan and implement lesson plans.

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  American Data

  Apr 2014 - Jan 2015

  Technical Writer

  My responsibilities at American Data were quite diverse. Most significantly I served as the Project Leader for the company's annual convention, orchestrating the event and working with the planning committee to create a successful conference. I also served on the planning committee dedicated to redesigning the training website for a more user-friendly and intuitive design. I wrote the monthly newsletter articles and edited numerous hand outs, white papers, and software documentation, including the user manual, help pop ups, and update releases. I organized webinars and then edited the recorded footage for the training website using programs such as Camtasia. I learned a great deal in this versatile position. Show less

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  Epic

  May 2015 - Aug 2016

  Trainer
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  WI Department of Public Instruction

  Oct 2016 - now

  Technical Writer, Project Manager
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  Wisconsin Department of Public Instruction

  Nov 2018 - now

  Managment Information Chief